About the Company
Nielsen is a global leader in audience measurement, data and analytics, shaping the world’s media and content. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable insights. We are committed to fostering a diverse and inclusive environment where every voice is heard and valued.
Job Description
As a Remote Brand Reputation Review Classifier, you will play a crucial role in maintaining the integrity and accuracy of brand sentiment data for our diverse client portfolio. You will be responsible for meticulously reviewing and categorizing user-generated content, such as customer reviews, social media posts, and forum discussions, to assess brand perception and identify key themes. This 100% remote position requires exceptional attention to detail, strong analytical skills, and a commitment to quality, contributing directly to actionable insights for global brands.
Key Responsibilities
- Accurately classify and tag user-generated content based on predefined guidelines and sentiment scores.
- Identify and report on emerging trends, potential brand risks, and significant shifts in public opinion.
- Maintain high levels of consistency and accuracy in classification results.
- Collaborate with the data quality team to refine classification rules and improve processes.
- Contribute to the development of training materials and best practices for content classification.
- Participate in regular calibration sessions to ensure alignment with team standards.
Required Skills
- Proven ability to interpret and apply complex guidelines consistently.
- Exceptional attention to detail and strong analytical capabilities.
- Excellent written communication skills in English.
- Proficiency with online classification tools and content management systems.
- Ability to work independently and manage time effectively in a remote environment.
- Strong critical thinking skills to differentiate nuances in sentiment and context.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Linguistics, or a related field.
- Prior experience in content moderation, data entry, or market research.
- Familiarity with brand reputation management or social listening platforms.
- Experience working with large datasets and structured data.
- Multilingual abilities are a plus.
Perks & Benefits
- 100% Remote Work flexibility.
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) matching program.
- Professional development opportunities.
- Employee assistance program.
- Access to exclusive Nielsen data and insights.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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