About the Company
Starbucks is a premier roaster, marketer, and retailer of specialty coffee worldwide. With a commitment to ethical sourcing and exceptional quality, we offer a unique ‘Starbucks Experience’ to our customers. Our partners (employees) are at the heart of our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Join our team in Gainesville and become part of a global community dedicated to passion for coffee and connecting with customers.
Job Description
Are you passionate about specialty coffee and tea? Do you thrive in a bustling retail environment and enjoy engaging with people? Starbucks is seeking a Specialty Tea / Coffee Retailer to join our team in a vibrant mall location in Gainesville, Florida. This role is perfect for an enthusiastic individual eager to learn about and share their knowledge of premium beverages. You’ll be responsible for creating an inviting atmosphere, guiding customers through our diverse product offerings, and conducting product tastings to showcase the unique profiles of our coffees and teas. If you love connecting with customers and delivering an exceptional experience, we encourage you to apply!
Key Responsibilities
- Engage with customers to understand their preferences and recommend specialty coffee and tea products.
- Prepare and serve a variety of coffee and tea beverages according to Starbucks standards.
- Conduct engaging product tasting sessions to educate customers on different flavor profiles and brewing methods.
- Maintain a deep knowledge of all coffee beans, tea leaves, brewing equipment, and merchandise.
- Process customer transactions accurately using the POS system.
- Ensure the retail space is clean, organized, and visually appealing at all times.
- Handle customer inquiries and resolve concerns with professionalism and a positive attitude.
- Actively promote new products and special offers.
- Collaborate with team members to achieve sales targets and maintain a positive work environment.
- Adhere to all food safety and sanitation guidelines.
Required Skills
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills.
- Ability to work effectively in a fast-paced retail environment.
- A genuine passion for coffee and tea.
- Basic math and cash handling abilities.
- Availability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- Previous experience in a retail, food service, or hospitality role.
- Prior barista or tea specialist experience.
- Knowledge of various coffee brewing methods and tea preparation techniques.
- Experience with product demonstrations or tastings.
Perks & Benefits
- Comprehensive health, dental, and vision benefits.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Stock options and restricted stock units (for eligible partners).
- Partner discounts on beverages, food, and merchandise.
- Access to a tuition reimbursement program.
- Ongoing training and career development opportunities.
- A supportive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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