About the Company
The Swansea Council Pension Fund is responsible for managing and administering the pension benefits for current and former employees of Swansea Council and other admitted bodies within the local government pension scheme. We are dedicated to providing excellent service to our members and ensuring the secure and efficient management of their pension assets. Our office environment is designed to foster focus and precision in our vital work.
Job Description
We are seeking a diligent and detail-oriented Public Pension Fund Administrator to join our team in a quiet office environment. This crucial role involves supporting the administration of the Local Government Pension Scheme (LGPS) for our members. You will be responsible for a variety of tasks related to pension calculations, member records, and compliance, ensuring accuracy and adherence to all regulatory requirements. This position is ideal for someone who thrives in a structured, calm setting and is committed to precision and member service excellence.
Key Responsibilities
- Process new member registrations, transfers, and updates to member records.
- Calculate pension benefits for leavers, retirements, and deaths in service.
- Respond to member queries via letter, email, and phone, providing clear and accurate information.
- Assist with annual benefit statements and other regulatory communications.
- Maintain accurate and up-to-date pension scheme records using specialized software.
- Support the wider pensions team with ad-hoc administrative tasks and projects.
- Ensure compliance with LGPS regulations, GDPR, and other relevant legislation.
- Liaise with employers to obtain necessary data and resolve discrepancies.
- Participate in training and development to keep knowledge current with pension legislation changes.
Required Skills
- Minimum 12 months of experience in an administrative role, preferably within pensions, finance, or a public sector setting.
- Excellent attention to detail and accuracy in data entry and calculations.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite, especially Excel and Word.
- Ability to work independently and as part of a team in a quiet office environment.
- Strong written and verbal communication skills.
- Demonstrated ability to handle confidential information with discretion.
- A methodical and systematic approach to problem-solving.
Preferred Qualifications
- Experience with pension administration software (e.g., Altair, Civica).
- Knowledge of the Local Government Pension Scheme (LGPS) regulations.
- A-Levels or equivalent qualifications, preferably in a numerate or business-related subject.
- Customer service experience in a complex regulatory environment.
Perks & Benefits
- Generous annual leave entitlement, plus bank holidays.
- Access to the highly competitive Local Government Pension Scheme.
- Opportunities for professional development and training.
- Flexible working arrangements (subject to business needs).
- Employee assistance program.
- Supportive and collaborative team environment.
- Centrally located office with good transport links.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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