Office Assistant / Receptionist (Entry-Level) – No Experience Needed

About the Company

RBC Royal Bank is one of Canada’s largest financial institutions, recognized globally for its leading services in personal and commercial banking, wealth management, insurance, investor services, and capital markets. With a rich history of over 150 years, RBC is committed to fostering a diverse and inclusive workplace where employees can thrive and make a meaningful impact. We serve millions of clients in Canada, the U.S., and 27 other countries, continuously innovating to meet their evolving needs.

Job Description

Are you eager to launch your career in a dynamic corporate environment? RBC Royal Bank is seeking a motivated and enthusiastic Entry-Level Office Assistant / Receptionist to join our team in Downtown Edmonton. No prior experience is needed – we are looking for individuals with a positive attitude, a willingness to learn, and a passion for providing excellent administrative support and customer service. This is an incredible opportunity to gain foundational experience within a leading financial institution, learn valuable office skills, and contribute to the smooth operation of our daily activities. We provide comprehensive training and support to help you succeed in this vital front-line role.

Key Responsibilities

• Warmly greet and welcome clients and visitors upon arrival, directing them to the appropriate person or department.
• Manage incoming calls, screen and forward calls, take messages, and provide basic information accurately and courteously.
• Handle incoming and outgoing mail, courier services, and package deliveries.
• Maintain a tidy and organized reception area and common office spaces.
• Assist with various administrative tasks, including data entry, filing, scanning documents, and preparing basic correspondence.
• Schedule and coordinate meetings, manage calendar invites, and book meeting rooms.
• Order and maintain office supplies, ensuring adequate stock levels.
• Support other departments with ad-hoc projects and tasks as needed.
• Operate standard office equipment such as photocopiers, printers, and fax machines.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a friendly and professional demeanor.
• High level of organization and attention to detail.
• Ability to learn quickly and adapt to new tasks and processes.
• Proficiency in basic computer applications (e.g., email, word processing).
• Reliability and a strong work ethic.
• Ability to work effectively both independently and as part of a team.

Preferred Qualifications

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Previous volunteer experience or involvement in school/community activities demonstrating responsibility.

Perks & Benefits

• Comprehensive training and development programs.
• Competitive salary and performance-based incentives.
• Health and dental benefits package.
• Defined contribution pension plan.
• Employee assistance program.
• Opportunities for career growth and advancement within a global organization.
• Supportive and inclusive work environment.
• Paid time off and holidays.

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