About the Company
Immigration, Refugees and Citizenship Canada (IRCC) is the department of the Government of Canada with responsibility for immigration and citizenship. We are committed to building a stronger Canada by welcoming immigrants, protecting refugees, and offering citizenship opportunities. Join our dedicated team and contribute to a welcoming and inclusive nation.
Job Description
Are you seeking an exciting entry-level opportunity within the public sector? Immigration, Refugees and Citizenship Canada (IRCC) is looking for a highly motivated and detail-oriented Immigration Support Clerk to join our fast-paced team in Mississauga. This role is crucial in providing administrative and clerical support to ensure the smooth processing of immigration applications and inquiries. The ideal candidate will thrive in a dynamic environment, possess excellent organizational skills, and be eager to contribute to meaningful work that impacts lives. No prior immigration experience is required; we provide comprehensive training for the right individual.
Key Responsibilities
- Reviewing and verifying submitted application forms and supporting documents for completeness and accuracy.
- Data entry and maintenance of applicant information in secure government databases.
- Preparing and organizing physical and electronic files for review by immigration officers.
- Responding to routine inquiries from applicants or their representatives via email or telephone, escalating complex issues as necessary.
- Assisting with document management, including scanning, filing, and archiving.
- Coordinating appointments and interviews for applicants with relevant officers.
- Ensuring compliance with all departmental policies, procedures, and privacy regulations.
Required Skills
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficiency in using standard office software (e.g., Microsoft Office Suite).
- Ability to communicate clearly and professionally, both orally and in writing.
- Demonstrated ability to work effectively in a fast-paced, high-volume environment.
- Capacity to maintain confidentiality and handle sensitive information with discretion.
- Eligibility to obtain and maintain a Government of Canada security clearance.
Preferred Qualifications
- Previous administrative or clerical experience, ideally in a public sector setting.
- Familiarity with immigration processes or government regulations.
- Proficiency in both official languages of Canada (English and French).
- Post-secondary education in office administration, legal studies, or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Defined benefit pension plan.
- Generous paid time off, including sick leave and vacation.
- Opportunities for career advancement and professional development.
- Employee assistance program.
- Positive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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