About the Company
The Grand Hotel Birmingham stands as an iconic landmark in the heart of Birmingham, blending historic grandeur with contemporary luxury. As part of a prestigious hotel group, we are renowned for our exquisite dining experiences, impeccable service, and commitment to fostering talent. We offer an unparalleled environment for individuals passionate about hospitality to grow and excel.
Job Description
We are seeking enthusiastic and dedicated individuals to join our award-winning fine dining team as a Server, with a focus on comprehensive professional training. This is a unique opportunity for aspiring hospitality professionals to learn from the best, master the art of fine dining service, and develop a rewarding career within a luxurious setting. You will be immersed in an environment that values precision, elegance, and exceptional guest satisfaction, receiving structured training to elevate your skills.
Key Responsibilities
- Provide impeccable, attentive, and personalized service to guests in our fine dining restaurant.
- Learn and master the sequence of service, wine knowledge, and menu presentation for all dishes.
- Assist guests with menu selections, offering expert recommendations and answering questions knowledgeably.
- Ensure the dining area is impeccably set, clean, and organized before, during, and after service.
- Collaborate effectively with kitchen staff and other front-of-house team members to ensure a seamless dining experience.
- Handle guest feedback and requests professionally, escalating issues when necessary.
- Adhere to all health, safety, and hygiene standards.
- Participate actively in all professional training modules and workshops.
Required Skills
- Strong passion for hospitality and fine dining.
- Excellent communication and interpersonal skills.
- A keen eye for detail and a commitment to high standards.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Professional appearance and demeanor.
- Willingness to learn and a strong work ethic.
- Flexibility to work evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in a customer service role, preferably in hospitality.
- Basic knowledge of food and beverage, including wine and spirits.
- Enrolment or completion of a hospitality-related course.
Perks & Benefits
- Comprehensive professional training program tailored for fine dining excellence.
- Opportunities for career progression within a prestigious hotel group.
- Competitive salary with service charge and gratuities.
- Employee discounts across our hotel and dining venues.
- Uniform provided and laundered.
- Meals on duty.
- Access to an employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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