About the Company
Rover Pet Services UK is a leading platform connecting pet owners with trusted pet care providers. We’re dedicated to making pet care safe, easy, and reliable. With a strong presence across the UK, we’re expanding our local support teams to ensure the highest standards of service and operational efficiency for our network of independent walkers and their clients. Join a community passionate about pets and outdoor activity!
Job Description
Are you passionate about pets and enjoy the great outdoors? We’re seeking a highly motivated and independent Dog Walking Route Manager to oversee and optimize dog walking routes and services in the Barry area. This is a dynamic role for someone who thrives on organization, problem-solving, and ensuring seamless operations. You will be responsible for coordinating schedules, managing logistics, and providing support to our network of independent dog walkers, all while enjoying the freedom of an outdoor, active work environment. This role is crucial for maintaining high client satisfaction and efficient service delivery.
Key Responsibilities
- Develop, optimize, and manage daily dog walking routes for efficiency and client satisfaction within the Barry service area.
- Coordinate and support a team of independent dog walkers, ensuring timely and quality service delivery.
- Handle scheduling, client inquiries, and logistics related to dog walking services.
- Monitor walker performance and route adherence, providing feedback and guidance as needed.
- Address and resolve operational issues or client concerns promptly and professionally.
- Conduct quality assurance checks and occasional field visits to ensure service standards are met.
- Maintain accurate records of routes, schedules, and service outcomes.
- Identify opportunities for service improvement and expansion within the local market.
Required Skills
- Proven experience in route planning, logistics, or operational coordination.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency with scheduling software and mobile applications.
- Ability to work independently and manage multiple tasks simultaneously.
- A genuine love for animals and understanding of pet care needs.
- Valid UK driving license and access to reliable transportation.
Preferred Qualifications
- Previous experience in the pet services industry (e.g., dog walking, pet sitting, kennel management).
- Familiarity with the Barry and Vale of Glamorgan geographic area.
- Experience managing independent contractors or a remote team.
- First Aid/CPR certification for pets.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Opportunity to work independently and manage your own schedule.
- Be part of a growing, pet-friendly community.
- Employee discounts on pet care services.
- Supportive team environment with opportunities for professional growth.
- Work outdoors and stay active.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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