About the Company
Angi is a leading platform connecting homeowners with qualified service professionals for home improvement, maintenance, and repair projects. We are dedicated to simplifying home management and empowering local businesses. Join our team and contribute to a service that helps millions of people create their ideal living spaces.
Job Description
Are you a detail-oriented individual with strong typing skills looking to kickstart your career in customer service? Angi is seeking enthusiastic Home Advisor Trainees to join our growing team in Bakersfield. This entry-level position is perfect for individuals eager to learn about the home services industry and develop valuable customer interaction skills. You will be trained to assist homeowners in connecting with service professionals, primarily through typing-based communication and data entry, ensuring a smooth and efficient experience. No prior experience in the home services industry is required; we provide comprehensive training.
Key Responsibilities
- Complete extensive training on Angi's platform, services, and customer interaction protocols.
- Accurately record and update customer information and service requests using our internal systems.
- Communicate effectively with homeowners through typing, responding to inquiries and guiding them through the service request process.
- Assist homeowners in identifying their service needs and matching them with appropriate service professionals.
- Maintain a high level of data entry accuracy and attention to detail.
- Collaborate with team members to ensure a seamless customer experience.
- Adhere to company policies and procedures, including data privacy and customer confidentiality.
Required Skills
- Excellent typing speed and accuracy (minimum 45 WPM).
- Basic computer proficiency and ability to navigate multiple applications.
- Strong written communication skills.
- High school diploma or equivalent.
- Ability to learn quickly and adapt to new systems and processes.
- Reliable and punctual with a strong work ethic.
- Customer-focused attitude with a desire to help.
Preferred Qualifications
- Previous experience in a data entry, administrative, or customer service role (even informal).
- Familiarity with the home services industry or a general interest in home improvement.
- Ability to multitask in a fast-paced environment.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive paid training program.
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Employee assistance program.
- Vibrant and supportive team environment.
- Opportunities for career advancement within Angi.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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