About the Company
The City of St. Paul is dedicated to serving its vibrant community through transparent and efficient public services. We are committed to fostering an inclusive environment and improving the quality of life for all residents. Join our team and contribute to making St. Paul a better place to live, work, and thrive.
Job Description
We are seeking a motivated and detail-oriented Trainee Housing Benefit Assessor to join our local government team. This entry-level role is perfect for individuals looking to start a career in public service, providing essential support to residents in St. Paul. You will receive comprehensive training to assess housing benefit applications, ensure compliance with local and national regulations, and provide crucial information to applicants. This position requires strong analytical skills, a commitment to public service, and excellent communication abilities.
Key Responsibilities
- Undergo comprehensive training on housing benefit regulations, policies, and procedures.
- Assist in the accurate assessment of housing benefit and council tax reduction claims.
- Communicate effectively with applicants, explaining decisions and gathering necessary documentation.
- Maintain accurate and confidential records of all applications and assessments.
- Collaborate with other departments to ensure seamless service delivery.
- Stay updated on changes in legislation and policy affecting housing benefits.
- Provide support and guidance to applicants regarding their entitlements and obligations.
Required Skills
- High school diploma or equivalent.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to handle sensitive information with confidentiality and discretion.
- Commitment to public service and community support.
Preferred Qualifications
- Associate's or Bachelor's degree in Public Administration, Social Work, Business, or a related field.
- Previous experience in an administrative or customer service role, particularly in a public sector environment.
- Familiarity with local government structures and services.
- Knowledge of basic financial assessment principles.
Perks & Benefits
- Comprehensive training and professional development opportunities.
- Generous paid time off and holidays.
- Robust health, dental, and vision insurance plans.
- Participation in a strong public employee retirement system.
- Tuition reimbursement programs.
- Employee wellness programs.
- Opportunity to make a tangible difference in the community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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