About the Company
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create long-lasting value for our clients, people and communities.
Job Description
We are seeking a highly skilled and detail-oriented Online Google Specialist – Technical Documentation to join our innovative team in Milwaukee. In this role, you will be responsible for creating, maintaining, and optimizing technical documentation primarily for online platforms, with a strong focus on Google’s ecosystem of products and services. You will work closely with product managers, engineers, and other stakeholders to translate complex technical concepts into clear, concise, and user-friendly documentation that empowers our users and internal teams. The ideal candidate will have a passion for technology, exceptional writing skills, and a deep understanding of how to structure and deliver information effectively in an online environment.
Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user guides, API documentation, release notes, FAQs, and online help content, specifically tailored for Google platforms and products.
- Collaborate with subject matter experts (SMEs) to gather information, understand product functionality, and ensure accuracy and completeness of documentation.
- Manage documentation lifecycle from initial concept and planning through publication and ongoing maintenance.
- Implement best practices for technical writing, information architecture, and content management to enhance user experience and searchability.
- Optimize online documentation for search engines (SEO) to improve discoverability and accessibility.
- Maintain consistency in terminology, style, and tone across all documentation.
- Utilize Google Workspace (Docs, Sheets, Slides) and other relevant tools for content creation and collaboration.
- Conduct regular reviews and updates of existing documentation to reflect product changes and user feedback.
Required Skills
- Proven experience in technical writing and content creation.
- Strong understanding of Google products, services, and online platforms.
- Excellent written and verbal communication skills in English.
- Ability to translate complex technical information into easily understandable content.
- Proficiency with content management systems (CMS) and documentation tools.
- Experience with Markdown, HTML, or other markup languages for online publishing.
- Attention to detail and strong organizational skills.
- Ability to work independently and as part of a collaborative team.
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
- Experience with Google Cloud Platform (GCP) documentation.
- Familiarity with UX principles and information design.
- Experience with agile development methodologies.
- Portfolio of technical writing samples.
- Certification in Google Workspace or related Google technologies.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional development and career growth.
- Employee assistance program.
- Commuter benefits.
- On-site fitness center and wellness programs.
- Tuition reimbursement.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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