About the Company
Places Leisure is one of the UK’s leading leisure operators, managing over 100 leisure centres on behalf of local authorities and educational establishments. We are dedicated to creating active places and healthy people, offering a wide range of facilities including swimming pools, gyms, sports halls, and exercise studios. Join our passionate team committed to making a positive impact on community well-being.
Job Description
We are seeking an enthusiastic and customer-focused Leisure Centre Assistant to join our vibrant team at the Ashford Leisure Centre. This entry-level role is perfect for individuals passionate about health, fitness, and providing excellent service. You will be instrumental in ensuring a safe, clean, and welcoming environment for all our visitors, supporting the day-to-day operations across various areas of the centre.
Key Responsibilities
- Provide exceptional customer service, assisting visitors with inquiries, bookings, and facility usage.
- Supervise swimming pools and other activity areas to ensure the safety and well-being of all users.
- Maintain cleanliness and hygiene standards throughout the centre, including changing rooms, gym, and pool areas.
- Set up and dismantle equipment for various activities and events.
- Assist with lifeguarding duties, including regular pool observations and emergency response, if qualified.
- Support the management team in daily operational tasks and administrative duties.
- Promote centre activities, memberships, and programs to visitors.
- Adhere to all health and safety regulations and company policies.
- Respond to first aid incidents and emergencies as required.
Required Skills
- Excellent communication and interpersonal skills.
- A strong commitment to customer service and visitor satisfaction.
- Ability to work effectively as part of a team and independently.
- Basic understanding of health and safety principles.
- Reliable, punctual, and flexible to work various shifts, including evenings and weekends.
- A positive attitude and a passion for leisure and fitness.
Preferred Qualifications
- Previous experience in a customer service or leisure environment.
- National Pool Lifeguard Qualification (NPLQ) or willingness to obtain one.
- First Aid at Work qualification.
- Knowledge of leisure centre operations and equipment.
Perks & Benefits
- Competitive salary and pension scheme.
- Free membership to Places Leisure centres for you and a partner.
- Ongoing training and development opportunities, including NPLQ sponsorship.
- Uniform provided.
- Employee assistance program.
- Opportunities for career progression within a large national organization.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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