Junior Account Executive – Concentrix Sales Career Path

About the Company

Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for the world’s best brands. Every day, from more than 40 countries and across 6 continents, our 300,000+ staff delivers next-generation customer experience and helps clients improve business outcomes by driving a better experience for their customers. As a people-centric organization, we believe that empowered, engaged employees are key to delivering exceptional customer experiences.

Job Description

Are you a highly motivated individual with a passion for sales and a desire to build a rewarding career? Concentrix is seeking an enthusiastic Junior Account Executive to join our dynamic sales team in Gastown, Vancouver. This role is part of our dedicated Sales Career Path program, designed to equip you with the skills, knowledge, and mentorship needed to excel in the world of B2B sales. You will work closely with senior account executives to learn the full sales cycle, from prospecting and lead generation to closing deals and nurturing client relationships. This is an incredible opportunity for someone looking to launch their sales career within a global leader.

Key Responsibilities

• Assist Senior Account Executives in managing and growing client portfolios.
• Conduct market research to identify potential leads and sales opportunities.
• Perform outbound prospecting activities, including cold calling and email outreach, to generate new leads.
• Schedule and attend client meetings, both virtually and in-person, to present solutions and build rapport.
• Help prepare sales proposals, presentations, and contracts.
• Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce).
• Collaborate with internal teams, including marketing and product development, to align sales strategies.
• Participate in ongoing sales training and professional development programs.
• Achieve weekly and monthly targets for prospecting activities and pipeline generation.
• Provide exceptional customer service to ensure client satisfaction and foster long-term relationships.

Required Skills

• Exceptional communication and interpersonal skills.
• Strong desire to learn and grow in a sales environment.
• Highly organized with excellent time management abilities.
• Self-motivated and goal-oriented with a competitive spirit.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work effectively both independently and as part of a team.
• Resilience and a positive attitude in the face of challenges.
• Basic understanding of sales principles and customer service practices.
• Legally eligible to work in Canada.

Preferred Qualifications

• Bachelor's degree or diploma in Business, Marketing, or a related field.
• Previous experience in a customer service, retail, or hospitality role.
• Familiarity with CRM software (e.g., Salesforce).
• Demonstrated involvement in extracurricular activities or leadership roles.
• Experience with lead generation tools or techniques.

Perks & Benefits

• Competitive base salary plus uncapped commission potential.
• Comprehensive health, dental, and vision benefits package.
• Paid time off and holidays.
• Extensive training and mentorship program for career advancement.
• Opportunities for professional development and continuous learning.
• Vibrant and inclusive company culture.
• Modern office space in the historic Gastown district.
• Team-building events and social activities.
• Employee assistance program.
• Hybrid work model offering flexibility.

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