Administrative Receptionist – Combined Front Desk Role

About the Company

Cisco Systems is a global leader in IT and networking. We transform how people connect, communicate, and collaborate. Our innovative technology solutions help customers around the world seize tomorrow’s opportunities by proving that amazing things can happen when you connect the previously unconnected. We are committed to fostering an inclusive culture where every employee can thrive and contribute to our shared success.

Job Description

Join Cisco Systems as an Administrative Receptionist – Combined Front Desk Role, serving as the first point of contact for our San Jose office. This pivotal position requires a proactive, organized, and friendly professional who can manage a variety of administrative tasks while ensuring a welcoming and efficient front desk experience. You will be instrumental in supporting daily office operations, managing communications, and contributing to a positive workplace environment.

Key Responsibilities

• Greet and welcome visitors, clients, and employees with professionalism and a positive attitude.
• Manage incoming calls, voicemails, and correspondence, directing inquiries to the appropriate departments or individuals.
• Maintain a tidy and organized reception area, ensuring it always presents a professional image.
• Schedule and coordinate meetings, conference rooms, and appointments for various teams.
• Assist with general administrative duties, including data entry, filing, copying, and preparing documents.
• Manage mail distribution, courier services, and package deliveries.
• Order and maintain office supplies, ensuring adequate stock levels.
• Support event coordination and logistics for internal company gatherings.
• Liaise with vendors and building management for office maintenance and services.
• Handle sensitive information with confidentiality and discretion.

Required Skills

• Proven experience in an administrative or receptionist role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time management abilities.
• Customer-service oriented mindset with a professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• High level of accuracy and attention to detail.

Preferred Qualifications

• Associate’s degree or equivalent vocational training.
• Experience with corporate phone systems and office equipment.
• Familiarity with scheduling software and virtual meeting platforms.
• Previous experience in a technology-focused corporate environment.

Perks & Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid time off, including vacation, sick leave, and holidays.
• Employee stock purchase program.
• Access to professional development and training resources.
• Wellness programs and employee assistance initiatives.
• On-site amenities, including cafeteria and fitness center.

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