About the Company
Oak View Group (OVG) is a global sports and entertainment company dedicated to developing and managing world-class venues and events. As operators of the renowned Tribute Communities Centre in Oshawa, we pride ourselves on delivering unforgettable experiences for fans and guests. Join our team and be part of the excitement that brings communities together through sports and live entertainment.
Job Description
Are you a friendly, energetic, and reliable individual looking for casual weekend work in a dynamic environment? Oak View Group is seeking dedicated Event Ushers to join our team at the Tribute Communities Centre in Oshawa. This role is perfect for those who thrive in fast-paced settings, enjoy interacting with people, and have a passion for creating positive experiences for event-goers. You will play a crucial role in ensuring the safety, comfort, and enjoyment of all guests attending various events, from hockey games to concerts.
Key Responsibilities
- Greet guests warmly and provide exceptional customer service.
- Guide guests to their seats and assist with seating arrangements.
- Monitor assigned sections for potential issues, safety hazards, or disruptive behavior.
- Provide information regarding event schedules, venue facilities, and local amenities.
- Assist guests with special needs or accessibility requirements.
- Respond to guest inquiries and resolve minor complaints professionally.
- Enforce venue policies and procedures to ensure a safe and orderly environment.
- Collaborate with security, medical, and other venue staff as needed.
- Assist with pre-event setup and post-event breakdown as required.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Ability to remain calm and professional in fast-paced or challenging situations.
- Strong customer service orientation.
- Punctuality and reliability, especially for weekend shifts.
- Ability to stand and walk for extended periods.
- Must be legally eligible to work in Canada.
Preferred Qualifications
- Previous experience in a customer service, hospitality, or event-based role.
- Knowledge of stadium operations or event protocols.
- First Aid/CPR certification.
- Ability to speak multiple languages is an asset.
Perks & Benefits
- Flexible weekend work schedule.
- Opportunity to work exciting events (sports, concerts, family shows).
- Dynamic and supportive team environment.
- Training provided for all event protocols and safety procedures.
- Employee discounts on select venue merchandise or concessions.
- A chance to be part of memorable community experiences.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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