About the Company
Lululemon Athletica Inc. is a global company focused on athletic apparel and accessories. Founded in Vancouver, Canada, we’ve grown to become a leader in the activewear market, fostering a community built around health, mindfulness, and personal growth. Our online presence is crucial to our success, and we’re dedicated to providing an exceptional digital experience for our guests. We believe in empowering our teams to achieve their full potential, both professionally and personally.
Job Description
We are seeking a highly motivated and sales-driven Online Shopify Assistant to join our dynamic e-commerce team. This is a remote, full-time position offering a high commission structure based on sales performance. The ideal candidate will be instrumental in managing our Shopify store operations, optimizing product listings, providing exceptional customer service, and actively identifying opportunities to drive sales. If you have a passion for e-commerce, strong organizational skills, and a knack for sales, we want to hear from you. This role offers significant growth potential for individuals who can consistently deliver results and contribute to a thriving online retail environment.
Key Responsibilities
- Manage and maintain product listings, including descriptions, images, and pricing on the Shopify platform.
- Optimize product pages for search engines and user experience to maximize conversion rates.
- Provide prompt and professional customer support via email, chat, and phone regarding orders, products, and general inquiries.
- Process orders, manage returns, and assist with inventory tracking to ensure smooth operations.
- Actively identify and pursue sales opportunities through various online channels and customer interactions.
- Monitor website performance, analyze sales data, and prepare reports on key e-commerce metrics.
- Collaborate with marketing and product teams to implement promotional campaigns and new product launches.
- Stay updated on Shopify best practices, e-commerce trends, and competitive landscape.
Required Skills
- Proficiency with the Shopify platform and its administrative interface.
- Demonstrated sales ability and a commission-driven mindset.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Basic understanding of e-commerce principles and online customer service.
Preferred Qualifications
- Previous experience in an e-commerce or online retail role.
- Familiarity with digital marketing tools and strategies (e.g., SEO, social media, email marketing).
- Experience with Shopify apps for enhanced store functionality (e.g., reviews, upselling).
- Proven track record of meeting or exceeding sales targets.
- Post-secondary education in business, marketing, or a related field.
Perks & Benefits
- Highly competitive commission structure on top of a base salary, rewarding your sales success.
- Flexible 100% remote work environment.
- Generous employee discounts on Lululemon products.
- Opportunities for professional development and career advancement within a global company.
- Comprehensive health, dental, and vision benefits.
- Contribution to a dynamic and innovative e-commerce team.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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