About the Company
Lloyds Bank is a leading UK financial institution dedicated to helping customers manage their money and achieve their financial goals. With a rich history spanning over 250 years, we pride ourselves on our commitment to communities and our focus on providing excellent service. Our Cheltenham office is a a valued part of our regional network, serving local businesses and residents with a comprehensive range of banking services.
Job Description
We are seeking a friendly, organised, and professional Part-time Receptionist to join our team at our local suburb office in Cheltenham. This is a morning shift position, ideal for someone looking for consistent part-time hours in a supportive environment. As the first point of contact for clients and visitors, you will play a crucial role in creating a welcoming and efficient atmosphere for everyone entering our branch.
Key Responsibilities
- Warmly greet and welcome all clients and visitors, directing them appropriately and ensuring a positive first impression.
- Manage incoming calls and enquiries with professionalism, transferring to relevant departments or taking detailed messages as needed.
- Maintain the reception area, ensuring it is tidy, professional, and presentable at all times.
- Handle incoming and outgoing mail and deliveries efficiently and accurately.
- Assist with general administrative tasks, including scheduling appointments, managing meeting room bookings, and data entry.
- Provide support to office staff as required, contributing to the smooth daily operation of the branch.
Required Skills
- Excellent verbal and written communication skills.
- Strong organisational abilities with keen attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A professional and friendly demeanour with a strong customer service orientation.
- Ability to multitask and prioritise effectively in a busy environment.
- A proactive attitude and a willingness to learn.
Preferred Qualifications
- Previous experience in a reception or administrative support role, particularly within a professional office setting.
- Familiarity with office equipment such as multi-line phone systems and printers.
- Local knowledge of the Cheltenham area is a plus.
Perks & Benefits
- Competitive part-time salary.
- Pro-rata holiday allowance.
- Access to our company pension scheme.
- Opportunities for training and professional development.
- A supportive and collaborative team environment.
- Employee discount scheme on banking products.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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