About the Company
Bath & Body Works, a renowned American retailer, is a leading global brand known for its captivating fragrances, body care products, and home essentials. With a rich history spanning decades, we are committed to enhancing our customers’ lives through sensory experiences. Our extensive online presence and dedication to customer satisfaction drive continuous innovation in digital experiences. We believe in fostering an inclusive environment where fresh perspectives are valued, and we actively seek out individuals who can help us improve our digital touchpoints.
Job Description
Are you a student looking for a flexible, part-time opportunity to earn weekly pay while gaining valuable experience? Bath & Body Works is seeking enthusiastic and detail-oriented Website Usability Testers to join our team in Columbus, Ohio. In this role, you will play a crucial part in enhancing our online customer experience by evaluating the functionality, intuitiveness, and overall user-friendliness of our website and digital platforms. This is a student-friendly position with flexible hours designed to accommodate academic schedules, offering a practical introduction to user experience (UX) and digital testing.
Key Responsibilities
- Navigate and interact with the Bath & Body Works website and mobile applications according to provided instructions and scenarios.
- Identify and document bugs, glitches, broken links, or any other functional issues encountered during testing.
- Provide clear, constructive, and detailed feedback on user experience, design, and content effectiveness.
- Record observations, thoughts, and frustrations verbally and in written reports.
- Participate in scheduled testing sessions, which may involve screen recording or live feedback.
- Communicate findings effectively to the UX and development teams.
- Adhere to testing protocols and confidentiality agreements.
Required Skills
- Basic computer proficiency and comfort navigating websites and mobile apps.
- Excellent attention to detail and ability to spot inconsistencies.
- Strong written and verbal communication skills in English.
- Ability to follow instructions accurately and provide thoughtful feedback.
- Reliable internet access and a personal device (computer/smartphone) for testing.
- Currently enrolled in a college or university program.
- Eagerness to learn about user experience and digital product improvement.
Preferred Qualifications
- Familiarity with various web browsers and operating systems.
- Prior experience with user testing, surveys, or feedback collection.
- Basic understanding of user experience (UX) principles.
- A keen eye for design and aesthetics.
- Ability to work independently and manage time effectively.
Perks & Benefits
- Flexible scheduling to accommodate your academic commitments.
- Weekly pay directly deposited.
- Opportunity to influence the digital experience of a major retail brand.
- Gain practical experience in user experience (UX) research.
- Employee discount on Bath & Body Works products.
- Access to a dynamic and supportive team environment.
- Potential for growth within the company.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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