About the Company
Rush Hair & Beauty is an award-winning chain of hair and beauty salons with a strong presence across the UK. We are passionate about creating stunning hair and delivering exceptional customer experiences. Our Shoreditch salon embodies a vibrant, fashion-forward culture, making it a dynamic and inspiring place to work. We believe in nurturing talent and providing opportunities for growth within the beauty industry, regardless of prior experience.
Job Description
Are you a bright, enthusiastic individual with a passion for people and a keen interest in the beauty industry? Rush Hair & Beauty in Shoreditch is looking for a Salon Receptionist to be the welcoming face of our bustling salon. No prior experience? No problem! We’re seeking someone with a positive attitude, excellent communication skills, and a desire to learn. We will provide comprehensive training to equip you with all the skills needed to excel in this role. Join our trendy work culture and become an integral part of our team, helping us deliver a premium experience to every client.
Key Responsibilities
- Warmly greet clients, check them in for appointments, and ensure a comfortable waiting experience.
- Manage the salon's appointment book efficiently, scheduling and rescheduling appointments.
- Answer phone calls, emails, and manage client inquiries with professionalism and courtesy.
- Process payments and manage the till, ensuring accuracy in all transactions.
- Maintain the cleanliness and presentation of the reception area and waiting lounge.
- Assist with general salon upkeep, ensuring a pristine environment for clients and staff.
- Support the salon management and stylists with administrative tasks as needed.
- Promote salon services and retail products to clients.
- Handle client feedback and resolve minor issues with a customer-first approach.
Required Skills
- Excellent verbal and written communication skills.
- A positive, can-do attitude and a friendly, approachable demeanor.
- Strong organizational abilities and attention to detail.
- Basic computer literacy for managing appointments and payments.
- Ability to work effectively in a fast-paced, dynamic environment.
- A genuine passion for customer service and the beauty industry.
- Willingness to learn and adapt to new systems and procedures.
Preferred Qualifications
- Previous experience in a customer-facing role (any industry).
- Familiarity with salon booking software (training will be provided).
- An interest in hair and beauty trends.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive training and development programs.
- Generous discounts on hair and beauty services and retail products.
- A vibrant, supportive, and trendy work environment.
- Opportunity to be part of an award-winning national brand.
- Pension scheme.
- Team social events.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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