About the Company
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of all middle-market companies in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance. We offer a supportive environment for career growth and prioritize the well-being of our team members.
Job Description
As a Fraud Prevention Teller, you will be responsible for processing customer transactions accurately and efficiently, while proactively identifying and preventing potential fraud. Your duties will include managing cash, processing checks, handling deposits and withdrawals, and ensuring compliance with all banking regulations and security protocols. This role requires exceptional attention to detail, strong problem-solving skills, and a commitment to providing outstanding customer service while protecting assets.
Key Responsibilities
- Accurately process a variety of customer transactions including deposits, withdrawals, transfers, and check cashing.
- Proactively identify and report suspicious activity, potential fraud, and security breaches in accordance with bank policy and regulatory guidelines.
- Educate customers on fraud prevention best practices and bank security measures.
- Maintain a high level of accuracy in cash handling and transaction processing.
- Balance cash drawer daily and assist with branch balancing procedures.
- Adhere strictly to all bank policies, procedures, and regulatory requirements, including BSA/AML guidelines.
- Provide excellent customer service, building rapport and identifying opportunities to refer customers to other bank services.
- Operate basic office equipment and bank software efficiently.
Required Skills
- Minimum of 2 years of experience in a customer service or cash handling role.
- Exceptional attention to detail and strong observational skills.
- Proven ability to identify and mitigate risks.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications and strong numerical aptitude.
- High level of integrity and ethical conduct.
- Ability to work effectively in a fast-paced, high-security environment.
Preferred Qualifications
- Previous experience as a bank teller or in a financial services role.
- Knowledge of fraud detection techniques and financial regulations (e.g., BSA, AML).
- Bilingual proficiency (English/Spanish) is a plus.
- Associate's degree or higher in a related field.
Perks & Benefits
- Competitive compensation package.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous paid time off and holidays.
- Opportunities for career growth and professional development.
- Employee assistance program.
- Discounts on various Wells Fargo products and services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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