About the Company
Newark and Sherwood District Council is dedicated to serving the vibrant communities across Newark and Sherwood. As a local government authority, we are committed to providing high-quality services, fostering economic growth, and enhancing the quality of life for all residents. Join a team that makes a real difference in the public sector, upholding values of integrity, community, and service excellence.
Job Description
As a Workers Compensation Claims Assistant, you will play a crucial role in supporting the efficient administration of workers’ compensation claims within the Public Sector. This position involves assisting with the processing of claims, maintaining accurate records, liaising with internal departments and external bodies, and ensuring compliance with all relevant regulations and policies. You will be instrumental in supporting injured employees through the claims process, contributing to a fair and supportive work environment.
Key Responsibilities
- Assist in the processing and administration of workers' compensation claims from initial report to resolution.
- Maintain accurate and confidential claims records, ensuring data integrity and compliance with GDPR.
- Communicate effectively with employees, managers, medical providers, and legal representatives regarding claim status and required documentation.
- Prepare and process necessary forms, correspondence, and reports related to workers' compensation.
- Support investigations into claims, gathering relevant information and evidence as directed.
- Assist in identifying trends and areas for improvement in claims management processes.
- Ensure adherence to all local government policies, procedures, and statutory requirements for workers' compensation.
- Provide administrative support to the HR and Legal teams as required.
Required Skills
- Excellent organizational and administrative skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive and confidential information with discretion.
- Effective written and verbal communication skills.
- Ability to work independently and as part of a team.
- Understanding of basic data protection principles.
Preferred Qualifications
- Previous experience in an administrative role, preferably within HR, Legal, or claims processing.
- Familiarity with workers' compensation procedures or public sector operations.
- Knowledge of health and safety regulations in the workplace.
- A relevant qualification in business administration, HR, or a related field.
Perks & Benefits
- Generous annual leave allowance.
- Membership in the Local Government Pension Scheme.
- Opportunities for professional development and training.
- Flexible working options (subject to service needs).
- Employee assistance program.
- Supportive and collaborative team environment.
- Contribution to essential public services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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