About the Company
Huron Perth Public Health is dedicated to promoting and protecting the health of residents in Huron and Perth counties. We are a dynamic and committed organization working to create healthy communities through evidence-informed programs and services. Join our team and contribute to vital public health initiatives that make a real difference in people’s lives.
Job Description
Are you passionate about public health and looking to start a rewarding career? Huron Perth Public Health is seeking enthusiastic and detail-oriented individuals for the role of Trainee Contact Tracer. This entry-level position is perfect for those new to the public health sector, offering comprehensive training and the opportunity to play a crucial role in disease prevention and control within our community. You will be instrumental in identifying and notifying individuals who may have been exposed to infectious diseases, providing guidance, and connecting them with necessary resources.
Key Responsibilities
- Participate in extensive training programs to develop expertise in contact tracing protocols, interviewing techniques, and data management.
- Conduct confidential interviews with individuals who have tested positive for infectious diseases to identify their close contacts.
- Communicate with identified contacts to inform them of their potential exposure, provide guidance on self-isolation or quarantine, and monitor for symptom development.
- Accurately document all information and interactions in designated public health databases, ensuring strict adherence to privacy and data security guidelines.
- Provide empathetic support and clear, concise information about disease transmission, prevention strategies, and available community resources.
- Collaborate closely with public health nurses and other team members to manage complex cases and ensure timely follow-up.
- Maintain up-to-date knowledge of public health guidelines and protocols related to infectious disease control.
Required Skills
- Excellent verbal communication and interpersonal skills, with the ability to engage diverse populations empathetically.
- Strong active listening skills and the ability to extract critical information accurately.
- High level of integrity and ability to maintain strict confidentiality.
- Basic computer proficiency and comfort with data entry tasks.
- Ability to work independently and as part of a collaborative team.
- Exceptional organizational skills and attention to detail.
- Ability to handle sensitive information and stressful situations with professionalism.
Preferred Qualifications
- Post-secondary education in a health-related field, social sciences, or a related discipline.
- Previous experience in customer service, call center operations, or community outreach.
- Familiarity with medical terminology or public health concepts.
- Fluency in a second language relevant to the local community.
Perks & Benefits
- Comprehensive paid training program to become a certified contact tracer.
- Opportunities for professional development and career advancement within public health.
- Competitive salary and benefits package.
- Access to a supportive and collaborative team environment.
- Contribution to vital community health and well-being.
- Public service pension plan eligibility.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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