About the Company
Rogers Jewelers is a premier destination for fine jewelry and luxury watches on California’s Central Coast. With a legacy built on trust, exceptional quality, and unparalleled customer service, we offer a curated collection of exquisite pieces from renowned designers and watchmakers. Our commitment to excellence extends to our team, fostering a professional and supportive environment where passion for luxury and client satisfaction are paramount.
Job Description
Are you a seasoned sales professional with a passion for luxury timepieces and exquisite jewelry? Rogers Jewelers, a distinguished name on the Central Coast, is seeking a highly motivated and professional Luxury Watch / Jewelry Sales Associate to join our elite team in Santa Maria. This role offers an exceptional opportunity to represent prestigious brands, cultivate lasting client relationships, and significantly increase your earning potential through a generous high-commission structure. We are looking for an individual who embodies elegance, possesses deep product knowledge, and is dedicated to delivering an extraordinary shopping experience.
Key Responsibilities
- Provide exceptional, personalized service to discerning clients, guiding them through our extensive collection of luxury watches and fine jewelry.
- Achieve and exceed sales targets and key performance indicators (KPIs) through expert product presentation and persuasive sales techniques.
- Develop and maintain strong, long-term relationships with clients, understanding their preferences and anticipating their future needs.
- Stay current with market trends, new product releases, and brand stories within the luxury watch and jewelry industry.
- Handle transactions with accuracy and integrity, including processing sales, returns, and special orders.
- Maintain the immaculate presentation of merchandise and the sales floor, adhering to brand visual merchandising standards.
- Assist with inventory management, including receiving, ticketing, and safeguarding high-value items.
- Participate in clienteling activities, including follow-up communications, invitations to exclusive events, and personalized outreach.
Required Skills
- Minimum 2 years of professional sales experience, preferably within luxury retail (jewelry, watches, fashion, or automotive).
- Proven track record of consistently meeting and exceeding sales targets.
- Exceptional communication, interpersonal, and presentation skills.
- Strong clienteling abilities with a focus on building lasting customer relationships.
- Impeccable personal presentation and professional demeanor.
- Proficiency with point-of-sale (POS) systems and customer relationship management (CRM) software.
- Ability to work flexible hours, including weekends and holidays, as retail demands.
Preferred Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- Extensive knowledge of luxury watch brands (e.g., Rolex, Patek Philippe, Cartier) and/or fine jewelry (diamonds, gemstones, precious metals).
- GIA Graduate Gemologist (GG) or similar professional certification.
- Multilingual abilities (e.g., Spanish) to cater to a diverse client base.
- Experience in personal shopping or bespoke client service.
Perks & Benefits
- Highly competitive base salary complemented by a generous high-commission structure.
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company matching.
- Employee discounts on luxury merchandise.
- Ongoing professional development and brand training opportunities.
- A dynamic and supportive work environment in a prestigious establishment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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