About the Company
Premier Inn is the UK’s largest hotel brand, offering quality, affordable hotel rooms across the country. With over 800 hotels nationwide, we’re dedicated to providing comfortable stays and exceptional service to millions of guests every year. Join our vibrant team and be part of a company that values its people and offers fantastic career opportunities.
Job Description
Are you a highly energetic individual with a knack for quick thinking and efficient movement? Premier Inn is seeking a dedicated Hotel Runner to join our dynamic team in Warrington. This fast-paced role is crucial to the smooth operation of our hotel, ensuring that guests receive prompt service and all departments are adequately supplied. You’ll be on your feet, moving around the hotel, and making a real difference in the daily experience of both guests and colleagues. If you thrive in a bustling environment and love a role where no two days are the same, we want to hear from you!
Key Responsibilities
- Rapidly respond to guest requests, delivering items such as extra towels, amenities, or room service orders.
- Assist in the timely delivery of luggage for arriving and departing guests.
- Transport supplies and equipment between various hotel departments (e.g., kitchen to restaurant, laundry to housekeeping).
- Proactively identify and address potential logistical bottlenecks.
- Maintain clear and concise communication with front desk, housekeeping, and F&B teams.
- Ensure all deliveries and collections are logged accurately and efficiently.
- Support hotel operations with various ad-hoc tasks as required to maintain service excellence.
Required Skills
- Exceptional physical stamina and ability to be on your feet for extended periods.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills.
- Proactive and problem-solving mindset.
- Ability to work effectively in a fast-paced, high-pressure environment.
- A positive attitude and strong commitment to guest satisfaction.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a hotel, hospitality, or logistics role.
- Knowledge of basic hotel operations.
- First Aid certification (advantageous).
Perks & Benefits
- Competitive hourly rate and opportunities for overtime.
- Generous discounts on hotel stays and food & beverage across the Whitbread Group.
- Pension scheme.
- Comprehensive training and development programs.
- A supportive and friendly team environment.
- Career progression opportunities within the UK's leading hotel brand.
- Access to an employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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