About the Company
Sephora is a visionary beauty-retail concept founded in France in 1970 and acquired by LVMH Moët Hennessy Louis Vuitton, the world’s leading luxury products group, in 1997. Sephora Canada operates numerous stores across the country, offering a vast array of prestige beauty products from makeup and skincare to fragrance and haircare. We are dedicated to creating an unparalleled shopping experience and fostering a culture of passion, innovation, and expertise in beauty.
Job Description
We are seeking a highly organized and detail-oriented Dispatch Assistant to join our logistics team in North York. This role is crucial in ensuring the timely and efficient delivery of beauty products from our distribution center to our retail stores and directly to customers. The Dispatch Assistant will support the dispatch operations, coordinate with couriers, track shipments, and maintain accurate records, playing a vital part in our commitment to exceptional customer service and operational excellence in the beauty sector.
Key Responsibilities
- Assist in planning and coordinating daily delivery routes and schedules for beauty products.
- Communicate effectively with drivers, couriers, and internal teams to ensure smooth dispatch operations.
- Track and monitor shipments, providing real-time updates on delivery status.
- Resolve delivery issues and discrepancies promptly, escalating complex problems to management.
- Maintain accurate dispatch logs, delivery records, and inventory documentation.
- Prepare dispatch paperwork, including manifests, invoices, and shipping labels.
- Ensure compliance with all safety regulations and company policies related to logistics.
- Support inventory management tasks, including receiving and organizing products for dispatch.
- Contribute to a positive and efficient working environment within the logistics department.
Required Skills
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work effectively in a fast-paced, dynamic environment.
- Basic understanding of logistics and supply chain operations.
- Attention to detail and accuracy in data entry and record-keeping.
Preferred Qualifications
- Previous experience in a dispatch, logistics, or administrative role, preferably within retail or beauty.
- Familiarity with dispatch software or transportation management systems (TMS).
- Knowledge of North York and Greater Toronto Area geography.
- Post-secondary education in supply chain management, logistics, or a related field.
Perks & Benefits
- Competitive salary and benefits package.
- Employee discounts on beauty products.
- Opportunities for career growth and professional development.
- Dynamic and inclusive work environment.
- Health and dental insurance.
- Paid time off and holiday pay.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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