Bartender

🏢 Hilton📍 Swansea, Wales, United Kingdom💼 Full-Time💻 On-site🏭 Hospitality💰 10-15 per hour

About the Company

Hilton is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,800 properties in 122 countries and territories. Dedicated to fulfilling its founder’s original vision of filling the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history. Hilton is consistently ranked among the world’s top places to work. We foster a culture of growth, innovation, and teamwork, believing our team members are the heart of our success. At our Swansea location, we pride ourselves on delivering exceptional guest experiences and creating a vibrant, welcoming atmosphere for both guests and team members.

Job Description

We are seeking a passionate and skilled Bartender to join our dynamic team at Hilton in Swansea. As a Bartender, you will be responsible for preparing and serving beverages to guests, maintaining a clean and organized bar area, and providing excellent customer service. This role requires a friendly demeanor, strong knowledge of cocktails and drinks, and the ability to work efficiently in a fast-paced environment. You will play a crucial role in enhancing our guests’ experience by creating memorable moments through your craft and engaging interactions.

Key Responsibilities

  • Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to Hilton standards.
  • Interact with guests in a professional, friendly, and efficient manner.
  • Maintain cleanliness and organization of the bar area, including glassware, utensils, and equipment.
  • Monitor and manage inventory of bar supplies, ensuring adequate stock levels.
  • Process guest orders and payments accurately using the POS system.
  • Adhere to all local and national liquor laws and responsible alcohol service practices.
  • Collaborate with other team members to ensure smooth service operations.
  • Handle guest complaints or concerns with professionalism and escalate when necessary.

Required Skills

  • Proven experience as a Bartender in a fast-paced environment.
  • Extensive knowledge of spirits, wines, beers, and classic cocktail recipes.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and multitasking abilities.
  • Fluency in English.
  • Ability to stand for extended periods and lift up to 25 lbs.

Preferred Qualifications

  • Certification in responsible alcohol service (e.g., Personal Licence in the UK).
  • Experience with POS systems.
  • Knowledge of local Swansea attractions and offerings to provide recommendations to guests.
  • Additional language skills.

Perks & Benefits

  • Competitive hourly wage.
  • Opportunities for career development and advancement within Hilton's global network.
  • Comprehensive training programs.
  • Discounted hotel stays and F&B discounts at Hilton properties worldwide.
  • Employee recognition programs.
  • A supportive and inclusive work environment.
  • Health and wellness benefits (details depend on local regulations/full-time status).

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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