About the Company
FedEx is a global leader in transportation, e-commerce, and business services, providing customers and businesses worldwide with a broad portfolio of shipping, logistics, and supply chain solutions. Headquartered in Memphis, Tennessee, FedEx is renowned for its innovative approach to connecting the world, safely and responsibly.
Job Description
We are seeking a highly organized and detail-oriented Virtual Operations Coordinator with a strong focus on logistics to join our remote team. This full-time position is 100% remote, allowing you to work from anywhere within the United States, though preference may be given to candidates residing in the Cincinnati, Ohio area for potential future team events. The successful candidate will play a critical role in optimizing our logistics operations, ensuring smooth coordination of shipments, managing vendor relationships, and supporting the overall efficiency of our supply chain processes from a virtual environment. This role requires excellent communication skills, a proactive attitude, and a solid understanding of logistics principles.
Key Responsibilities
- Coordinate and monitor the end-to-end logistics process for various shipments, ensuring timely and cost-effective delivery.
- Communicate effectively with carriers, vendors, and internal teams to resolve operational issues and provide status updates.
- Track and report on key logistics metrics, identifying areas for improvement and implementing corrective actions.
- Manage documentation for international and domestic shipments, ensuring compliance with all regulations.
- Utilize logistics software and internal systems to input data, generate reports, and manage inventory movements.
- Assist in negotiating rates with freight forwarders and carriers to optimize transportation costs.
- Support the resolution of customer inquiries related to shipping and delivery schedules.
- Maintain accurate records of all logistics activities and transactions.
Required Skills
- Proven experience in logistics coordination or supply chain management.
- Strong understanding of shipping procedures, regulations, and documentation.
- Proficiency with logistics software (e.g., TMS, WMS) and Microsoft Office Suite, especially Excel.
- Excellent organizational and time management skills with the ability to prioritize tasks effectively.
- Exceptional written and verbal communication skills.
- Ability to work independently and collaboratively in a remote team environment.
- Problem-solving attitude and attention to detail.
Preferred Qualifications
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Certification in logistics or supply chain management (e.g., CSCP, CPIM).
- Experience with international shipping and customs procedures.
- Familiarity with remote collaboration tools.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous paid time off and holidays.
- Flexible work schedule and work-from-home stipend.
- Tuition reimbursement and professional development opportunities.
- Employee discount programs.
- Access to mental wellness resources.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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