Virtual Operations Coordinator – Logistics Focus, WFH

🏢 XPO Logistics📍 Brampton, Ontario, Canada💼 Full-Time💻 Remote🏭 Logistics & Supply Chain💰 50000-70000 per year

About the Company

XPO Logistics is a leading provider of freight transportation services, primarily less-than-truckload (LTL) and truck brokerage. We help companies around the world manage their goods more efficiently with our cutting-edge technology and extensive network. Our mission is to provide excellent service, innovation, and value to our customers, ensuring seamless supply chain operations. With a strong presence in North America, XPO Logistics is committed to delivering solutions that drive success.

Job Description

We are seeking a highly organized and detail-oriented Virtual Operations Coordinator with a strong focus on logistics to join our remote team. This role is crucial for ensuring the smooth and efficient execution of logistics operations, coordinating with various stakeholders, and maintaining accurate records from a home-based environment. The ideal candidate will have a solid understanding of logistics processes, excellent communication skills, and the ability to thrive in a virtual setting.

Key Responsibilities

  • Coordinate daily logistics operations, including scheduling shipments, tracking deliveries, and managing inventory movements.
  • Communicate effectively with carriers, vendors, and internal teams to resolve operational issues and ensure timely deliveries.
  • Process and manage transportation documentation, such as bills of lading, customs forms, and proof of delivery.
  • Monitor key performance indicators (KPIs) related to logistics and provide regular reports on operational efficiency.
  • Utilize logistics software and systems to maintain accurate data and improve workflow processes.
  • Identify opportunities for process improvement and contribute to the development of more efficient logistics strategies.
  • Ensure compliance with all relevant transportation regulations and company policies.
  • Provide excellent customer service by addressing inquiries and proactively communicating status updates to clients.

Required Skills

  • 2+ years of experience in logistics, supply chain, or operations coordination.
  • Proficiency with logistics software and enterprise resource planning (ERP) systems.
  • Strong organizational and time management skills with the ability to multitask.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a remote team environment.
  • Demonstrated problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Preferred Qualifications

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Experience with transportation management systems (TMS).
  • Knowledge of cross-border shipping regulations (US-Canada).
  • Certification in logistics or supply chain management (e.g., CSCMP, APICS).

Perks & Benefits

  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Flexible work schedule.
  • Professional development opportunities.
  • Employee assistance program.
  • Remote work stipend for home office essentials.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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