About the Company
Service BC is a division of the British Columbia Provincial Government, dedicated to providing a wide range of government services and information to citizens and businesses across the province. We are committed to fostering an inclusive and supportive environment, empowering our employees to make a meaningful difference in the lives of British Columbians. Our Cranbrook office plays a crucial role in delivering essential services to the Kootenay region, supporting various provincial initiatives, including those related to immigration and newcomer integration.
Job Description
Are you a highly organized individual with a passion for public service and a keen eye for detail? Service BC is seeking an enthusiastic and dedicated Immigration Support Clerk to join our fast-paced team in Cranbrook. This is an excellent entry-level opportunity for individuals looking to start a rewarding career within the public sector, providing essential administrative support for immigration-related programs and services. You will be instrumental in ensuring the smooth processing of documents and providing crucial assistance to both our team and the public we serve.
Key Responsibilities
- Process and organize immigration-related documents and applications with meticulous attention to detail.
- Maintain accurate and confidential records, both physical and digital, in accordance with provincial guidelines.
- Provide administrative support to case managers and other staff members as needed.
- Respond to general inquiries from the public regarding immigration services and direct them to appropriate resources.
- Prepare correspondence, reports, and other documents as required.
- Assist with data entry and maintain various databases.
- Manage incoming and outgoing mail, emails, and phone calls efficiently.
- Ensure compliance with all relevant government policies and procedures.
Required Skills
- High school diploma or equivalent.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Legally entitled to work in Canada.
Preferred Qualifications
- Some post-secondary education in office administration, public administration, or a related field.
- Previous experience in an administrative or customer service role, particularly within a government setting.
- Familiarity with immigration processes or terminology.
- Fluency in a second language relevant to diverse communities in British Columbia.
Perks & Benefits
- Comprehensive health and dental benefits package.
- Generous vacation and leave policies.
- Defined benefit pension plan.
- Opportunities for professional development and career growth within the provincial government.
- A supportive and collaborative work environment.
- Meaningful work that directly impacts the community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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