About the Company
Upbring is a faith-based organization dedicated to breaking the cycle of child abuse and neglect. For over 130 years, we’ve provided a wide range of services including foster care, adoption, education, and community-based programs across Texas. We believe every child deserves a safe and loving home, and we work tirelessly to support families and protect the vulnerable. Join our compassionate team and be part of a mission that truly changes lives.
Job Description
Are you passionate about making a difference in the lives of children and families? Upbring is seeking a motivated and empathetic Trainee Child Protection Support Assistant to join our dedicated team in El Paso. This entry-level position is perfect for individuals eager to start a career in social services, offering comprehensive training and invaluable experience in child protection. You will provide crucial administrative and logistical support to our caseworkers, helping them focus on their critical mission. This is a rewarding opportunity to learn the intricacies of child protection, develop essential professional skills, and contribute to a healthier, safer community for children.
Key Responsibilities
- Assist caseworkers with administrative tasks, including data entry, filing, and managing correspondence.
- Maintain accurate and confidential client records and case documentation.
- Schedule appointments, meetings, and family visits, ensuring efficient coordination.
- Prepare reports and other documents as required by caseworkers and supervisors.
- Research and compile information on community resources and support services for families.
- Provide general office support, including answering phones, managing supplies, and greeting visitors.
- Collaborate with team members to ensure smooth operation of child protection services.
- Adhere to all confidentiality, privacy, and safety protocols and regulations.
Required Skills
- High school diploma or equivalent.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication abilities.
- Proficiency in basic computer applications (Microsoft Office Suite, email).
- Ability to handle sensitive information with discretion and maintain strict confidentiality.
- A compassionate and empathetic approach to working with vulnerable populations.
- Strong work ethic and a proactive attitude.
- Willingness to learn and adapt in a dynamic environment.
Preferred Qualifications
- Some college coursework in social work, psychology, criminal justice, or a related field.
- Previous volunteer experience in a social services or non-profit setting.
- Bilingual proficiency in English and Spanish.
- Knowledge of local community resources in El Paso.
Perks & Benefits
- Comprehensive paid training program.
- Opportunities for career growth and professional development.
- Meaningful and impactful work.
- Generous paid time off and holidays.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Employee assistance program.
- A supportive and collaborative team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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