WFH Admin Lead – Manage a Remote Team

About the Company

Shaw Communications, a subsidiary of Rogers Communications, is a leading Canadian telecommunications company with a strong commitment to connecting people. We provide internet, television, and phone services to millions of customers across Western Canada. At Shaw, we believe in fostering a dynamic and inclusive work environment where innovation thrives, and employees are empowered to make a significant impact. Join our team and be part of a company that is shaping the future of connectivity.

Job Description

Are you a highly organized and proactive administrative professional with a passion for leading remote teams? Shaw Communications is seeking a dedicated WFH Admin Lead to manage and support our remote administrative staff. In this 100% remote role, you will be instrumental in ensuring the smooth operation of our virtual administrative functions, fostering team collaboration, and optimizing workflows. You will be responsible for overseeing daily administrative tasks, providing guidance and support to your team, and implementing best practices for remote work efficiency. If you thrive in a remote environment, possess excellent communication skills, and have a proven ability to lead and motivate others from a distance, we encourage you to apply.

Key Responsibilities

• Lead, mentor, and supervise a team of remote administrative assistants, ensuring high performance and engagement.
• Oversee the daily administrative operations, including scheduling, correspondence, data management, and report generation.
• Develop and implement efficient remote administrative workflows and procedures.
• Facilitate team meetings, workshops, and training sessions using virtual collaboration tools.
• Manage project timelines and deliverables for administrative tasks, ensuring deadlines are met.
• Act as a primary point of contact for inter-departmental administrative requests.
• Onboard new remote administrative team members and provide ongoing professional development opportunities.
• Ensure compliance with company policies and data security protocols in a remote setting.
• Prepare presentations, reports, and other documents as required by senior management.

Required Skills

• Proven experience in an administrative leadership or supervisory role, preferably in a remote setting.
• Exceptional organizational and time management abilities.
• Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration platforms (e.g., Microsoft Teams, Zoom).
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple priorities effectively in a fast-paced environment.
• Strong problem-solving and decision-making capabilities.
• Demonstrated ability to motivate and guide a remote team.

Preferred Qualifications

• Post-secondary education in Business Administration, Office Management, or a related field.
• Experience with project management software (e.g., Asana, Trello).
• Familiarity with telecommunications industry practices.
• Certification in remote team leadership or management.

Perks & Benefits

• Comprehensive health and dental benefits package.
• Generous paid time off and flexible work arrangements.
• Company-matched retirement savings plan.
• Opportunities for professional development and career advancement.
• Employee assistance program.
• Discounted Shaw services.
• Dynamic and supportive remote work culture.

Apply Now