About the Company
Bauer Media Group is a leading European media company with a diverse portfolio spanning radio, magazines, and digital platforms. With a strong presence in the UK, including beloved local radio stations, we are committed to creating high-quality content and engaging experiences. Our Newcastle upon Tyne studios are a hub for creative audio production, serving a wide array of clients with professional voiceover and sound services. We foster an environment of creativity, professionalism, and respect, valuing every team member’s contribution to our success.
Job Description
We are seeking a dedicated and discreet Voiceover Recording Studio Receptionist to join our professional team in Jesmond, Newcastle upon Tyne. This role is crucial to maintaining the serene and efficient atmosphere of our busy voiceover studios. As the first point of contact for our clients, you will embody our commitment to excellence, ensuring a seamless and positive experience from arrival to departure. The ideal candidate will be highly organized, possess exceptional communication skills, and thrive in a quiet, creative environment where attention to detail and discretion are paramount. While previous experience is preferred, we value a calm demeanor and a proactive approach.
Key Responsibilities
- Warmly greet and welcome clients and guests to the studio, managing their arrival and departure efficiently.
- Handle incoming calls and emails, directing inquiries to the appropriate personnel with professionalism and discretion.
- Manage studio booking schedules and maintain an organized calendar for recording sessions.
- Prepare and maintain the reception area and client waiting areas, ensuring a tidy and welcoming environment.
- Assist with light administrative tasks, including data entry, filing, and managing correspondence.
- Provide refreshments to clients as needed, maintaining a high standard of hospitality.
- Liaise with studio engineers and producers to ensure smooth transitions between sessions.
- Maintain strict confidentiality regarding client projects and studio operations.
- Monitor studio access and ensure security protocols are followed.
- Assist with general office upkeep and supplies management.
Required Skills
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong organizational abilities with meticulous attention to detail.
- Proficiency in basic office software (e.g., Microsoft Office Suite, Google Workspace).
- A calm, professional, and discreet demeanor.
- Ability to work independently and manage multiple tasks in a quiet, focused environment.
- Proactive problem-solving skills and a 'can-do' attitude.
Preferred Qualifications
- Previous experience in a reception, administrative, or customer service role, preferably within a creative or media environment.
- An interest in audio production, broadcasting, or the wider media industry.
- Familiarity with booking software or CRM systems.
- Basic understanding of studio etiquette or recording processes.
Perks & Benefits
- Opportunity to work in a dynamic and creative media environment.
- Professional development and training opportunities.
- Competitive salary and pension scheme.
- Employee assistance program.
- Access to company-wide discounts and perks.
- Modern studio facilities in a vibrant Newcastle upon Tyne district.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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