About the Company
Maximus is a leading provider of government services, partnering with federal, state, and local governments to deliver essential health and human services programs. For over 40 years, we have been dedicated to improving the lives of individuals and families through innovative solutions and compassionate service. We empower our employees to make a real difference in their communities every day.
Job Description
Join Maximus as a Public Sector Benefits Assessor in our Arlington office and play a crucial role in helping individuals access vital public assistance programs. This rewarding office-based position involves evaluating applications, conducting interviews, and ensuring compliance with program guidelines. You will be part of a supportive team dedicated to making a positive impact on the lives of citizens, ensuring they receive the benefits they are entitled to. This is an excellent opportunity for individuals seeking a stable and meaningful career in public service.
Key Responsibilities
- Review and process benefit applications accurately and efficiently.
- Conduct interviews with applicants to gather necessary information and clarify details.
- Verify eligibility for various public assistance programs based on established criteria.
- Maintain meticulous records and documentation in accordance with regulatory standards.
- Communicate effectively with applicants, explaining program requirements and decisions clearly.
- Collaborate with team members and supervisors to resolve complex cases.
- Stay updated on changes in public sector benefits policies and procedures.
- Provide exceptional customer service to all applicants and stakeholders.
Required Skills
- Excellent attention to detail and accuracy.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications (MS Office Suite).
- Ability to work effectively in a structured office environment.
- Empathy and a commitment to helping others.
- Strong organizational and time management abilities.
Preferred Qualifications
- Previous experience in an administrative, customer service, or data entry role.
- Knowledge of public assistance programs or social services.
- Associate's or Bachelor's degree in a related field (e.g., Public Administration, Social Work, Business Administration).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Tuition reimbursement and professional development opportunities.
- Life insurance and disability benefits.
- Employee assistance program.
- Opportunities for career growth and advancement within a large organization.
- A mission-driven work environment where you can make a difference.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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