About the Company
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and property management of rental housing properties globally. With a commitment to exceptional service and a focus on creating premium living experiences, Greystar manages a diverse portfolio of luxury residential communities, ensuring residents feel at home and well-cared for. We are dedicated to fostering a supportive and professional environment for both our residents and team members.
Job Description
We are seeking a dedicated and professional Part-time Concierge to join our luxury residential community team for weekend shifts. This role is crucial in creating an exceptional first impression and providing unparalleled service to our residents and their guests. The ideal candidate will be the welcoming face of our community, responsible for a variety of tasks that enhance the resident experience, from managing package deliveries to assisting with amenity bookings and providing local recommendations. This position requires a commitment to a 12-hour shift on both Saturday and Sunday, ensuring our residents receive consistent, high-quality support throughout the weekend.
Key Responsibilities
- Warmly greet residents and guests, providing a welcoming and helpful presence at the front desk.
- Manage incoming and outgoing packages, mail, and deliveries efficiently and securely.
- Assist residents with various requests, including amenity reservations, transportation arrangements, and local recommendations.
- Maintain a clean, organized, and inviting lobby and common area environment.
- Monitor lobby activity and report any unusual or suspicious behavior to property management.
- Answer and direct phone calls, taking messages as needed.
- Handle resident inquiries and concerns with professionalism and discretion, escalating complex issues when necessary.
- Maintain an accurate log of all relevant activities, incidents, and resident requests.
- Assist with move-in/move-out coordination and vendor access as directed.
- Provide information about community events, services, and local attractions.
Required Skills
- Minimum 1 year of customer service experience, preferably in hospitality or residential services.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly and professional demeanor.
- Ability to work independently and as part of a team.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Exceptional organizational skills and attention to detail.
- Ability to remain calm and effective in fast-paced or challenging situations.
Preferred Qualifications
- Experience in a luxury hotel or residential concierge role.
- Familiarity with property management software (e.g., Yardi, RealPage).
- Knowledge of the local New Port Richey area and its amenities.
- Ability to speak multiple languages is a plus.
Perks & Benefits
- Competitive hourly wage.
- Opportunity to work in a luxurious and professional environment.
- Professional development and training opportunities.
- Access to employee assistance programs.
- Part-time benefits package (may include pro-rated paid time off, based on company policy).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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