About the Company
Marks and Spencer is a leading British retailer with a strong heritage of quality, value, and service. We operate across the UK and internationally, offering clothing, home products, and premium food. Our commitment to our customers and colleagues is at the heart of everything we do, fostering a supportive and dynamic work environment.
Job Description
We are seeking a diligent and organised Order Desk Assistant to join our administrative team in Harrogate. This entry-level role is ideal for individuals looking to start their career in an administrative support function. You will be responsible for processing customer orders, ensuring data accuracy, and providing essential administrative assistance to support our regional operations. This is a fantastic opportunity to develop key administrative skills within a well-established company.
Key Responsibilities
- Process incoming customer orders accurately and efficiently using internal systems.
- Verify order details, pricing, and availability.
- Liaise with customers and internal departments (e.g., sales, logistics) to resolve order-related queries.
- Maintain accurate records and update databases regularly.
- Prepare reports and documentation as required.
- Assist with general administrative tasks, including filing, data entry, and correspondence.
- Monitor order status and ensure timely delivery or resolution of issues.
- Provide excellent customer service and support.
Required Skills
- Strong attention to detail and accuracy.
- Excellent communication skills, both written and verbal.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to work effectively in a fast-paced environment.
- Good organisational and time-management skills.
- A positive attitude and willingness to learn.
Preferred Qualifications
- Previous experience in an office or administrative support role (even short-term or voluntary).
- Familiarity with order processing systems or CRM software.
- GCSEs (or equivalent) in English and Maths.
Perks & Benefits
- Competitive salary and pension scheme.
- Generous employee discount across all M&S products.
- Opportunities for career progression and professional development.
- Paid holiday allowance.
- Supportive and inclusive work environment.
- Access to a range of wellbeing initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://jobs.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.