About the Company
Swansea Bay University Health Board is one of the largest healthcare providers in Wales, dedicated to delivering high-quality, patient-centred care across a wide range of services. We serve a population of approximately 500,000 people across Swansea and Neath Port Talbot, operating several hospitals and community health centres. Our commitment extends to fostering a supportive and inclusive environment for our staff, offering excellent training and development opportunities, and contributing positively to the health and well-being of our communities.
Job Description
We are seeking dedicated and compassionate individuals to join our team as NHS Hospital Porters. This Band 2 role offers full training, making it an excellent opportunity for those looking to start or advance their career in the healthcare sector, even without prior experience. As a Hospital Porter, you will play a vital role in the smooth running of our hospital, ensuring the safe and efficient movement of patients, equipment, samples, and supplies. Your contribution will directly impact patient care and the overall hospital environment. We offer a comprehensive induction, ongoing training, and the security of an NHS pension scheme.
Key Responsibilities
- Safely transport patients, including those on beds, trolleys, or in wheelchairs, between wards, departments, and clinics.
- Move medical equipment, including sensitive and fragile items, ensuring their secure delivery and collection.
- Transport various items such as specimens, blood products, pharmaceuticals, linen, and waste across the hospital site.
- Handle deceased patients with dignity and respect, transferring them to the mortuary.
- Maintain a clean and tidy working environment, ensuring trolleys and equipment are regularly cleaned and stored appropriately.
- Communicate effectively and courteously with patients, visitors, and staff members.
- Adhere strictly to all health and safety regulations, infection control policies, and hospital procedures.
- Respond promptly to requests via radio or pager system, prioritising tasks efficiently.
Required Skills
- Ability to work effectively as part of a team.
- Excellent communication and interpersonal skills.
- A compassionate and empathetic approach to patients and their families.
- Physical fitness and the ability to undertake manual handling tasks (with training).
- Reliability and punctuality.
- Basic literacy and numeracy skills.
- Willingness to undertake full training provided.
Preferred Qualifications
- Previous experience in a customer service or care-related role.
- Understanding of the NHS values and principles.
- Basic IT skills.
Perks & Benefits
- Generous NHS Pension Scheme.
- Excellent annual leave entitlement.
- Comprehensive induction and ongoing professional development.
- Access to a wide range of NHS staff discounts.
- Supportive working environment.
- Opportunities for career progression within the NHS.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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