About the Company
The Currier Museum of Art is an internationally recognized art museum located in Manchester, New Hampshire. We feature European and American paintings, decorative arts, photographs, and sculpture. Our collection spans from the 13th century to contemporary works. Beyond our permanent collections, we host dynamic exhibitions, educational programs, and community events, striving to create an engaging and inspiring experience for all visitors. Our mission is to connect people with art, foster creativity, and enrich lives through our diverse offerings, including our unique museum gift shop which complements our exhibitions and collections.
Job Description
We are seeking a dynamic and passionate Museum Gift Shop Manager with a unique focus on paleontology to lead our retail operations. This role is perfect for an individual who has a flair for retail management, a keen eye for merchandising, and a genuine interest in natural history, particularly paleontology. You will be responsible for the day-to-day management of the gift shop, including product selection (with a strong emphasis on paleo-themed items), inventory control, staff supervision, visual merchandising, and ensuring an exceptional customer experience. The ideal candidate will combine strong business acumen with a creative vision to make our gift shop a must-visit destination that enhances the overall museum experience.
Key Responsibilities
- Manage all aspects of the museum gift shop operations, including sales, inventory, visual merchandising, and customer service.
- Curate and procure a diverse range of products, prioritizing items with a paleontological theme that align with museum exhibitions and educational objectives.
- Oversee inventory management, including purchasing, receiving, stocking, and conducting regular audits to minimize shrinkage and ensure optimal stock levels.
- Recruit, train, schedule, and supervise gift shop staff, fostering a positive and productive work environment.
- Develop and implement merchandising strategies to create attractive displays and drive sales, particularly for paleo-focused merchandise.
- Process sales transactions accurately, handle cash, and manage point-of-sale (POS) systems.
- Monitor sales performance, analyze trends, and generate reports to inform purchasing decisions and operational improvements.
- Ensure excellent customer service, addressing inquiries and resolving issues promptly and professionally.
- Collaborate with museum education and curatorial teams to ensure product offerings complement current exhibitions and themes.
- Manage the gift shop budget, track expenses, and work towards achieving revenue targets.
- Maintain a clean, organized, and inviting shop environment.
Required Skills
- Minimum of 3 years of retail management experience, preferably in a museum, educational, or specialty retail environment.
- Proven experience in inventory management and visual merchandising.
- Strong leadership and team-building skills.
- Excellent customer service and communication abilities.
- Proficiency with POS systems and basic office software (e.g., Microsoft Office Suite).
- Ability to work a flexible schedule, including weekends, holidays, and special museum events.
- A genuine interest in natural history, science, or paleontology.
Preferred Qualifications
- Bachelor’s degree in Business, Retail Management, Marketing, or a related field.
- Experience working with museum-specific vendors and suppliers.
- Demonstrable knowledge or passion for paleontology, geology, or related scientific disciplines.
- Experience with e-commerce platforms for online retail.
Perks & Benefits
- Competitive salary and benefits package.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Complimentary museum membership and discounts on gift shop merchandise.
- Opportunities for professional development and growth.
- A unique and inspiring work environment surrounded by art and history.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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