About the Company
Leicester City Council is dedicated to serving the vibrant community of Leicester, striving to improve the lives of its residents. We are committed to fostering a safe, inclusive, and thriving environment for all. Our Youth Offending Service plays a crucial role in preventing youth crime, supporting young people at risk, and assisting them in making positive life choices, ensuring they have the best opportunities for a brighter future.
Job Description
We are seeking a dedicated and compassionate Youth Offending Team Assistant to join our dynamic team in Leicester. This rewarding role involves providing essential administrative and practical support to the Youth Offending Team (YOT), enabling them to deliver effective interventions and support services to young people who have offended or are at risk of offending. You will be instrumental in ensuring the smooth operation of our services, contributing directly to positive outcomes for young people and the community. This is an excellent opportunity for someone passionate about youth justice and community welfare to make a tangible difference.
Key Responsibilities
- Provide comprehensive administrative support to the Youth Offending Team, including managing diaries, scheduling appointments, and maintaining accurate records.
- Assist with the preparation of reports, assessments, and court documents, ensuring all information is accurate and submitted within deadlines.
- Liaise with young people, their families, and other professionals (e.g., social workers, police, schools) in a professional and empathetic manner.
- Support the delivery of group work programmes and individual interventions under the guidance of YOT Officers.
- Manage and update case files and databases, ensuring confidentiality and data protection compliance.
- Assist in arranging transportation and facilitating attendance for young people to appointments, court hearings, or educational activities.
- Contribute to the monitoring and evaluation of YOT services, collecting feedback and data as required.
- Respond to enquiries, providing information and signposting to relevant services.
- Handle sensitive information with discretion and maintain strict confidentiality at all times.
Required Skills
- Excellent administrative and organizational skills.
- Strong verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively both independently and as part of a team.
- High level of empathy, patience, and a non-judgmental approach.
- Understanding of the challenges faced by young people at risk.
- Commitment to safeguarding and promoting the welfare of children and young people.
Preferred Qualifications
- Previous experience in an administrative role, ideally within a youth, social care, or criminal justice setting.
- Knowledge of the Youth Justice System and relevant legislation.
- NVQ Level 2/3 in Business Administration or a related field.
- Experience working with diverse communities.
Perks & Benefits
- Generous annual leave entitlement.
- Access to the Local Government Pension Scheme.
- Comprehensive training and professional development opportunities.
- Employee assistance programme and wellbeing support.
- Flexible working options (where applicable).
- Discount schemes and employee benefits.
- A supportive and collaborative working environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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