About the Company
Kaiser Permanente is one of the largest non-profit healthcare plans in the United States, serving millions of members across several states. Dedicated to providing high-quality, affordable health care services and improving the health of our members and the communities we serve, we are committed to nurturing talent and offering career development opportunities. Join a team where your potential is recognized, and your growth is supported.
Job Description
Are you a motivated 17-year-old looking to kickstart your career in the healthcare industry? Kaiser Permanente in Temecula, CA, is offering an exciting entry-level opportunity for a Medical Receptionist. This full-time position comes with comprehensive professional training, designed to equip you with all the necessary skills to thrive in a fast-paced medical office environment. No prior experience is required—we are looking for individuals eager to learn, demonstrate excellent customer service potential, and are ready to embark on a rewarding career path in healthcare administration. You will be the first point of contact for our patients, playing a crucial role in creating a positive experience and ensuring the smooth operation of our clinic.
Key Responsibilities
- Greet and welcome patients and visitors in a professional and friendly manner.
- Check-in and check-out patients, verifying demographic and insurance information.
- Schedule and confirm patient appointments, manage the appointment calendar.
- Answer multi-line phones, direct calls, and take messages accurately.
- Process patient payments and maintain accurate billing records.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Assist with administrative tasks such as filing, scanning, and data entry.
- Provide exceptional customer service and resolve patient inquiries effectively.
Required Skills
- Must be 17 years old.
- High school diploma or equivalent (or actively working towards).
- Strong communication and interpersonal skills.
- Basic computer proficiency and willingness to learn new software.
- Ability to maintain professionalism and a positive attitude.
- Eagerness to learn and commitment to professional development.
- Reliability and punctuality.
Preferred Qualifications
- Previous experience in customer service or a fast-paced environment (e.g., retail, food service).
- Familiarity with medical terminology (not required, but a plus).
- Ability to multitask and work effectively under pressure.
- Proficiency in a second language (e.g., Spanish) is a plus.
Perks & Benefits
- Comprehensive professional training program.
- Opportunity for career advancement within a leading healthcare organization.
- Competitive starting salary.
- Paid time off and holidays.
- Health, dental, and vision insurance options (subject to eligibility).
- 401(k) retirement plan with company match.
- Employee assistance program.
- Supportive and collaborative work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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