About the Company
Canadian Tire Corporation is a group of companies that includes a retail division, a financial services division and CT REIT. Their retail business, including Canadian Tire, SportChek, Mark’s, PartSource and Helly Hansen, is one of Canada’s most established and successful retailers, offering a wide range of products across automotive, hardware, sports, leisure, and home categories. With a strong commitment to digital innovation and customer experience, Canadian Tire continues to evolve its e-commerce capabilities to serve millions of Canadians.
Job Description
We are seeking a dedicated and organized Work-From-Home (WFH) Shopify Assistant to join our growing e-commerce team. This is a 100% remote position, offering the flexibility to work from anywhere in New Brunswick. The ideal candidate will be proficient in managing various aspects of our Shopify store, from product listings to customer support, ensuring smooth daily operations. We value our remote team members and will provide an equipment allowance to help you set up an efficient home office environment.
Key Responsibilities
- Manage and update product listings, descriptions, images, and pricing on the Shopify platform.
- Process customer orders, monitor inventory levels, and coordinate with fulfillment teams.
- Provide exceptional customer service via email and chat, addressing inquiries, issues, and returns.
- Assist with website content updates, banner changes, and promotional setup.
- Monitor website performance and report any technical issues or inconsistencies.
- Conduct basic data entry and analysis related to sales and website traffic.
- Collaborate with marketing and design teams to ensure brand consistency.
- Perform other administrative tasks as assigned to support e-commerce operations.
Required Skills
- Proven experience with Shopify platform management (product, order, customer management).
- Strong organizational skills and attention to detail.
- Excellent written communication skills for customer interaction and content creation.
- Proficiency in Google Workspace or Microsoft Office Suite.
- Ability to work independently and manage time effectively in a remote environment.
- Basic understanding of e-commerce best practices.
Preferred Qualifications
- 1+ year of experience in an e-commerce or administrative assistant role.
- Familiarity with inventory management systems.
- Experience with customer relationship management (CRM) software.
- Basic knowledge of HTML/CSS for minor website adjustments.
- Post-secondary education in Business, Marketing, or a related field.
Perks & Benefits
- Competitive annual salary.
- Generous equipment allowance for home office setup.
- Comprehensive health and dental benefits package.
- Paid time off and holiday pay.
- Opportunities for professional development and career growth.
- Flexible 100% remote work environment.
- Employee discounts on Canadian Tire products.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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