Key Clerk & Porter – High Level Security focus

About the Company

G4S Secure Solutions UK is a leading provider of security solutions, operating across a wide range of sectors. We are dedicated to protecting people and assets, delivering innovative and integrated security services that help our clients achieve their business objectives. Our commitment to excellence, integrity, and safety makes us a trusted partner for governments, corporations, and individuals worldwide.

Job Description

We are seeking a diligent and security-conscious Key Clerk & Porter to join our dedicated team in Stoke-on-Trent. This critical role involves ensuring the secure management of keys, providing essential porter services, and maintaining a high level of vigilance to support the overall security infrastructure of our client’s premises. The successful candidate will play a pivotal role in maintaining operational efficiency and ensuring the safety and security of staff, visitors, and assets, with a particular focus on access control and security protocols.

Key Responsibilities

• Manage and maintain a comprehensive key management system, ensuring strict adherence to security protocols for key issuance, tracking, and retrieval.
• Perform regular security patrols, checking for unauthorized access, suspicious activities, and potential security breaches.
• Provide essential porter services, including moving equipment, packages, and materials safely and efficiently.
• Act as a first point of contact for visitors and contractors, ensuring proper identification and escort procedures are followed.
• Respond promptly to security alarms and incidents, reporting findings accurately and escalating as required.
• Maintain detailed records of key movements, security checks, and incident reports.
• Assist with the setup and breakdown of meeting rooms and event spaces as needed.
• Operate and monitor CCTV systems and other security equipment when required.
• Uphold all company and client security policies and procedures at all times.

Required Skills

• Proven experience in a security, porter, or administrative role with security responsibilities.
• Excellent communication and interpersonal skills, with the ability to interact professionally with diverse individuals.
• Strong attention to detail and a methodical approach to tasks.
• Ability to work independently and as part of a team.
• Basic IT proficiency for record-keeping and communication.
• Physical fitness to perform duties such as lifting, carrying, and patrolling for extended periods.
• A strong understanding of security principles and best practices.

Preferred Qualifications

• SIA Door Supervisor or Security Guarding License (or willingness to obtain).
• Previous experience in a high-security environment.
• First Aid at Work certification.
• Knowledge of alarm systems and CCTV monitoring.

Perks & Benefits

• Competitive salary and pension scheme.
• Comprehensive health and wellness programs.
• Ongoing professional development and security training opportunities.
• Generous holiday allowance.
• Access to employee assistance programs.
• Uniform provided.
• Opportunity to work with a global leader in security solutions.

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