About the Company
Shopify is a leading global commerce company, providing tools for businesses to create, run, and grow their online stores. We’re on a mission to make commerce better for everyone, and we believe in an inclusive, collaborative, and fast-paced environment where our team members can thrive. While no longer a startup, Shopify maintains an innovative, agile culture, offering a dynamic environment perfect for learning and growth.
Job Description
We are seeking a passionate and driven User Research (UXR) Intern to join our innovative team. This paid internship offers a unique opportunity to contribute to real-world product development within a dynamic tech environment. You will work closely with experienced UXR professionals, product managers, and designers to uncover user needs, behaviors, and motivations, helping to shape the future of our commerce platform. This role is ideal for individuals eager to gain hands-on experience in qualitative and quantitative research methods, user-centered design, and data-driven decision-making.
Key Responsibilities
- Assist in planning and conducting various user research activities, including interviews, usability tests, surveys, and diary studies.
- Help recruit and screen participants for research studies.
- Observe and document user interactions, capturing key insights and feedback.
- Support data analysis, synthesizing findings into actionable recommendations.
- Collaborate with UXR mentors and cross-functional teams to understand research needs and present findings.
- Contribute to the creation of research reports, presentations, and artifacts.
- Learn and apply ethical research practices and data privacy principles.
Required Skills
- Strong interest in user experience (UX) and user research methodologies.
- Excellent written and verbal communication skills.
- Ability to think critically and analyze information.
- Familiarity with basic research concepts.
- Proficiency in Google Suite or Microsoft Office.
- Self-motivated and eager to learn in a fast-paced environment.
Preferred Qualifications
- Currently pursuing or recently completed a degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, Design, or a related field.
- Experience with user research tools (e.g., Dovetail, UserTesting, Qualtrics) is a plus.
- A portfolio or examples of academic projects involving research, design, or problem-solving.
- Basic understanding of statistical analysis.
Perks & Benefits
- Competitive paid internship.
- Mentorship from experienced UXR professionals.
- Exposure to cutting-edge research methodologies and tools.
- Opportunity to work on impactful products used by millions worldwide.
- Access to Shopify's learning and development resources.
- Flexible remote work environment.
- Engaging virtual team events and networking opportunities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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