About the Company
The Music Hall is a performing arts center in Portsmouth, New Hampshire, dedicated to presenting the best in music, theatre, dance, and film. As a vibrant hub of culture and community, we host a diverse range of events throughout the year, enriching the lives of our patrons and contributing to the thriving arts scene of New England. We pride ourselves on delivering exceptional experiences in a historic and welcoming environment, and our team is crucial to maintaining our high standards of service.
Job Description
We are seeking an enthusiastic and reliable Part-time Cloakroom Attendant to join our team for weekend evening shifts. This role is perfect for someone who enjoys interacting with the public, thrives in a lively environment, and is committed to providing excellent customer service. As a key part of our front-of-house team during peak nightlife and event hours, you will ensure a smooth and pleasant experience for all our guests, managing their personal belongings with care and efficiency. This position requires availability on evenings, primarily Friday and Saturday nights, and occasional Sundays for special events. If you’re looking for a dynamic part-time opportunity to be part of Portsmouth’s vibrant cultural scene, we encourage you to apply.
Key Responsibilities
- Warmly greet and assist guests with checking in and retrieving coats, bags, and other personal items.
- Carefully tag and store items in an organized manner, ensuring proper identification for retrieval.
- Maintain a clean, tidy, and secure cloakroom area throughout the shift.
- Handle guest inquiries and resolve minor issues with professionalism and a positive attitude.
- Process any associated fees for cloakroom services accurately.
- Adhere to all safety and security procedures regarding guest belongings.
- Collaborate effectively with other front-of-house staff to ensure seamless guest flow.
Required Skills
- Excellent interpersonal and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Reliable and punctual, with a strong work ethic.
- Ability to stand for extended periods and lift light items.
- Basic cash handling skills (if applicable for fees).
Preferred Qualifications
- Previous experience in a customer service or hospitality role.
- Familiarity with The Music Hall or performing arts venues.
- A passion for arts and culture.
Perks & Benefits
- Opportunity to be part of a vibrant cultural institution.
- Flexible weekend scheduling.
- Complimentary tickets to select performances (based on availability).
- Discounted access to concessions and merchandise.
- A supportive and dynamic team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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