About the Company
Mitie is a leading facilities management and professional services company in the UK. We manage and maintain some of the nation’s most recognised landmarks, critical government sites, and commercial properties. Our commitment is to deliver exceptional service, innovate, and create safe, clean, and efficient environments for our clients and their employees. Join our team and be part of a company that values its people and invests in their growth.
Job Description
Are you looking to start a new career with comprehensive training and excellent development opportunities? Mitie is seeking enthusiastic and dedicated individuals to join our team as a Day Porter in Cardiff. No prior experience is needed – we provide full, on-the-job training to ensure you have all the skills to succeed. As a Day Porter, you will be a vital part of maintaining the cleanliness, safety, and operational efficiency of our client’s premises. This is an excellent entry-level opportunity for someone who is reliable, detail-oriented, and has a strong work ethic.
Key Responsibilities
- Conduct regular patrols to ensure cleanliness and safety standards are maintained throughout the premises.
- Perform minor repairs and maintenance tasks such as changing lightbulbs, tightening loose fixtures, or reporting larger issues to management.
- Manage waste disposal and recycling, ensuring bins are emptied regularly and areas are kept tidy.
- Assist with setting up and tidying meeting rooms or common areas as required.
- Provide excellent customer service to clients, staff, and visitors, addressing inquiries and assisting with general requests.
- Monitor building security, including locking/unlocking doors and reporting any suspicious activities.
- Respond promptly to spills, accidents, or other urgent cleaning/maintenance needs.
- Maintain inventory of cleaning supplies and report replenishment needs.
- Adhere to all health and safety regulations and company policies.
- Work collaboratively with the wider facilities management team.
Required Skills
- A positive attitude and willingness to learn.
- Strong communication and interpersonal skills.
- Reliability and punctuality are essential.
- Ability to work independently and as part of a team.
- Attention to detail and a proactive approach to problem-solving.
- Basic understanding of health and safety principles (training provided).
Preferred Qualifications
- Previous experience in a customer service role.
- Basic knowledge of cleaning techniques or minor maintenance tasks.
- A valid UK driving license (not essential but beneficial for some sites).
Perks & Benefits
- Comprehensive paid training programme.
- Opportunities for career progression within Mitie.
- Company pension scheme.
- Employee assistance programme.
- Paid holiday entitlement.
- Uniform provided.
- Access to exclusive employee discounts and benefits portal.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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