About the Company
XPO Logistics is a leading provider of freight transportation services, offering cutting-edge solutions for businesses worldwide. With a vast network and a commitment to innovation, XPO helps customers optimize their supply chains and deliver goods efficiently. We foster a dynamic and inclusive work environment where employees are valued and have opportunities for growth and development.
Job Description
We are seeking a diligent and organized Dispatcher Assistant to join our team for the night shift in Humble, TX. This entry-level role is ideal for individuals looking to start a career in logistics and transportation. The Dispatcher Assistant will provide crucial support to our dispatch team, ensuring smooth operations and timely communication with drivers and customers. If you are a proactive problem-solver with excellent communication skills and a desire to contribute to a fast-paced environment, we encourage you to apply.
Key Responsibilities
- Assist dispatchers with day-to-day operational tasks and administrative duties.
- Monitor driver locations and status updates using tracking software.
- Communicate effectively with drivers regarding schedules, routes, and special instructions.
- Accurately record and update delivery information in the dispatch system.
- Respond to driver inquiries and resolve minor issues as they arise.
- Prepare and distribute daily dispatch reports and logs.
- Ensure compliance with company policies and safety regulations.
- Collaborate with other departments to ensure seamless service delivery.
- Handle inbound and outbound calls professionally and efficiently.
- Perform other clerical duties as assigned.
Required Skills
- High School Diploma or equivalent.
- Basic computer proficiency and data entry skills.
- Strong communication skills, both written and verbal.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Availability to work the night shift (e.g., 10 PM – 6 AM or similar).
Preferred Qualifications
- Previous experience in a clerical or administrative role.
- Familiarity with transportation or logistics operations.
- Experience with dispatching software or GPS tracking systems.
- Bilingual (English/Spanish) is a plus.
Perks & Benefits
- Competitive hourly pay with night shift differential.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for career advancement within a global logistics leader.
- Employee assistance programs.
- Safe and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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