About the Company
University Hospital Southampton NHS Foundation Trust is a major teaching hospital and a centre of excellence for specialist healthcare across the south of England. We are committed to providing outstanding care and fostering a supportive, innovative, and inclusive environment for our staff. Join our team and contribute to a world-class healthcare service.
Job Description
We are seeking a highly motivated and compassionate Phlebotomy Support Porter to join our dedicated team within a dynamic clinical environment. This entry-level position is perfect for individuals looking to start a rewarding career in healthcare, as comprehensive training will be provided. You will play a crucial role in the efficient operation of our phlebotomy services, ensuring the safe and timely transport of samples and providing essential support to both phlebotomists and patients.
Key Responsibilities
- Securely transport blood samples and other specimens to and from collection points and laboratories, adhering to strict protocols.
- Assist phlebotomists with setting up and tidying equipment, ensuring clinical areas are clean, organized, and ready for use.
- Maintain a high standard of cleanliness and organization within phlebotomy and other assigned clinical areas.
- Provide a supportive and reassuring presence for patients, especially during transport, ensuring their comfort and dignity.
- Adhere strictly to all infection control, health and safety, and data protection policies and procedures.
- Diligently undertake all mandatory and role-specific training modules to develop necessary skills and knowledge.
- Report any issues with equipment, facilities, or patient concerns to the appropriate senior staff promptly.
- Support general clinical environment needs as directed by nursing or departmental leadership.
Required Skills
- Excellent verbal communication and interpersonal skills to interact effectively with patients and staff.
- Ability to follow detailed instructions accurately and efficiently, demonstrating strong attention to detail.
- Strong organizational skills and the ability to manage time effectively in a busy environment.
- A compassionate, empathetic, and patient-focused approach.
- Good physical stamina for frequent walking, standing, and transporting items throughout the hospital.
- Basic IT literacy for record-keeping and accessing essential information.
- A proactive attitude, eagerness to learn, and a commitment to continuous improvement.
Preferred Qualifications
- Previous experience in a customer service or healthcare environment (even non-clinical support roles).
- Basic understanding of medical terminology relevant to a hospital setting.
- Current First Aid certification.
Perks & Benefits
- Access to the highly respected NHS Pension Scheme with generous employer contributions.
- Generous annual leave entitlement, with increases based on length of service.
- Comprehensive training and ongoing professional development opportunities.
- Discounts and exclusive offers through the NHS staff benefits scheme (e.g., retail, travel, leisure).
- Access to a range of health and wellbeing support services, including counselling and occupational health.
- Cycle to Work Scheme and other sustainable transport initiatives.
- A supportive, inclusive, and collaborative team environment focused on patient care and staff growth.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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