Entry Level Records Clerk – Netflix Government Liaison focus

About the Company

Iron Mountain is a global leader in storage and information management services. For more than 65 years, we have been helping organizations around the world protect and manage their information, reducing risk, ensuring compliance, and gaining efficiency. We partner with thousands of businesses to manage critical assets, including physical records, data, and digital information, providing expertise and solutions that span the information lifecycle. We are committed to fostering a diverse and inclusive workplace where every employee can thrive and contribute to our shared success.

Job Description

Iron Mountain is seeking a detail-oriented and highly organized Entry Level Records Clerk with a focus on supporting our Government Liaison activities related to major clients, including Netflix. This pivotal role involves the meticulous management of physical and digital records, ensuring accuracy, security, and compliance with strict regulatory guidelines. The successful candidate will play a crucial part in maintaining the integrity of our information systems and facilitating smooth communication and reporting for government-related projects. This is an excellent opportunity for an enthusiastic individual looking to start a career in information management and gain exposure to high-profile client support.

Key Responsibilities

• Organize, file, and retrieve physical and digital records accurately and efficiently.
• Process incoming and outgoing documents, ensuring proper classification and indexing.
• Maintain strict confidentiality and security protocols for sensitive government-related information.
• Assist in preparing reports and documentation for government audits or inquiries.
• Perform data entry and verification tasks with a high degree of precision.
• Support the Government Liaison team by managing and tracking correspondence and deliverables.
• Conduct regular audits of records to ensure compliance with company policies and external regulations.
• Respond to information requests from authorized personnel in a timely manner.
• Operate office equipment such as scanners, copiers, and shredders.
• Assist with the destruction of records in accordance with retention schedules and legal requirements.

Required Skills

• High school diploma or equivalent.
• Exceptional organizational skills and attention to detail.
• Proficiency in basic office software (e.g., Microsoft Office Suite, especially Excel and Word).
• Ability to handle sensitive and confidential information with discretion.
• Strong verbal and written communication skills.
• Proven ability to work independently and as part of a team.
• Basic understanding of record-keeping principles.

Preferred Qualifications

• Associate's degree or higher in Business Administration, Information Management, or a related field.
• Previous experience (even informal or volunteer) in an office environment or data entry role.
• Familiarity with document management systems (DMS) or records management software.
• Knowledge of compliance standards or regulatory requirements (e.g., HIPAA, GDPR, government regulations).
• Experience in customer service or client-facing roles.

Perks & Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Life and disability insurance.
• Employee assistance program.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
• Employee discount programs.

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