About the Company
Floatworks is London’s premier destination for floatation therapy, offering a sanctuary of calm and sensory deprivation experiences. With state-of-the-art float tanks and a commitment to guest wellbeing, we provide a unique environment for relaxation, stress reduction, and mental clarity. Our dedicated team ensures every guest’s journey is serene, safe, and profoundly beneficial. We pride ourselves on maintaining the highest standards of cleanliness, technical excellence, and customer service, fostering a culture of peace and personal growth.
Job Description
We are seeking a dedicated and enthusiastic Float Tank Attendant to join our team in Shoreditch, London. This entry-level position is perfect for individuals passionate about health and wellness, eager to learn, and possess excellent customer service skills. Full training will be provided to ensure you become proficient in all aspects of float tank operation, maintenance, and technical support. Your primary role will be to ensure our float tanks are immaculate and fully functional, provide exceptional guest service, and assist with the day-to-day operations of our center.
Key Responsibilities
- Welcome and check-in guests, providing a warm and informative introduction to their float experience.
- Thoroughly clean, sanitize, and prepare float rooms and tanks to the highest hygiene standards after each session.
- Monitor and maintain optimal water quality in all float tanks, including pH, salinity, and temperature levels.
- Perform basic technical troubleshooting and routine maintenance on float tank systems and equipment.
- Educate guests on the benefits of floatation therapy and answer any questions they may have.
- Ensure a calm, serene, and comfortable environment for all guests.
- Manage bookings, process payments, and assist with retail sales of wellness products.
- Handle laundry, restocking supplies, and maintaining general cleanliness of the center.
- Adhere strictly to all health, safety, and operational protocols.
Required Skills
- Exceptional customer service and interpersonal skills.
- Strong attention to detail and a meticulous approach to cleanliness.
- Basic computer literacy for booking and administrative tasks.
- A proactive and problem-solving attitude, especially for technical aspects.
- Excellent verbal communication skills.
- Ability to work independently and as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Enthusiasm for health, wellness, and self-care practices.
Preferred Qualifications
- Previous experience in hospitality, spa services, or a customer-facing role.
- An interest in sensory deprivation or alternative wellness therapies.
- Experience with basic technical support or equipment maintenance.
- First Aid certification.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive, paid training in all aspects of float tank operations and technical support.
- Free float sessions for personal wellbeing.
- Employee discounts on retail products and services.
- A supportive and peaceful work environment.
- Opportunities for professional development and career advancement within the wellness industry.
- Contribution to a unique and growing wellness movement.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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