About the Company
UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Our commitment extends beyond packages to our people, fostering a supportive environment where every employee can thrive. Join a company that values diversity, inclusion, and the well-being of its team members.
Job Description
We are seeking a compassionate and organized individual to join our team as Maternity Support. This rewarding career path offers the opportunity to provide essential administrative and logistical support to our employees during their maternity leave period. You will play a crucial role in ensuring a smooth transition before, during, and after leave, helping our valued team members focus on their growing families while staying connected to their careers at UPS. This role requires excellent communication skills, empathy, and a keen eye for detail to navigate company policies and benefits.
Key Responsibilities
- Serve as the primary point of contact for employees planning or currently on maternity leave, providing guidance and support.
- Assist employees with understanding and navigating company maternity leave policies, benefits, and related documentation.
- Coordinate with HR, Benefits, and Payroll departments to ensure accurate processing of leave requests, pay, and benefits.
- Maintain confidential records and track leave durations, return-to-work dates, and accommodations.
- Facilitate communication between employees on leave and their managers regarding updates or important company information.
- Provide resources and information regarding childcare, lactation support, and other family-friendly benefits.
- Assist with the return-to-work process, including scheduling and facilitating any necessary workplace accommodations.
- Identify opportunities to improve the maternity support program and enhance the employee experience.
- Prepare reports and analyses related to maternity leave trends and program effectiveness.
Required Skills
- Minimum of 2 years of experience in HR support, administrative support, or a related field.
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion and maintain strict confidentiality.
- Demonstrated empathy and a supportive demeanor.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience with HRIS systems and leave management software.
- Knowledge of federal and state leave laws (e.g., FMLA, ADA).
- Experience in a large, complex organization.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Tuition reimbursement program.
- Employee assistance program (EAP).
- Opportunities for career growth and professional development.
- Employee discounts on UPS services and other retailers.
- A supportive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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