About the Company
Big Mamma Group is a vibrant and rapidly expanding hospitality company known for its authentic Italian cuisine and lively, immersive restaurant experiences. With a passion for fresh, homemade food and exceptional customer service, we create unforgettable moments for our guests across our popular London venues. Join a team where passion meets plate, and every day is a celebration.
Job Description
Are you a highly motivated individual eager to kickstart your career in the vibrant hospitality industry? Big Mamma Group is looking for enthusiastic and dedicated individuals to join our team as Restaurant Team Associates in our bustling Westminster location. No prior experience is required – we believe in talent and potential! If you’re ready to learn, work hard, and contribute to a fun, fast-paced environment, we want to hear from you. This is an incredible opportunity for immediate start, offering comprehensive training and a clear path for growth within our dynamic company.
Key Responsibilities
- Greeting and seating guests warmly upon arrival.
- Taking food and drink orders accurately and efficiently.
- Serving food and beverages promptly, ensuring presentation standards are met.
- Assisting with table setup, clearing, and resetting for new guests.
- Maintaining impeccable cleanliness and hygiene standards in the dining area.
- Collaborating effectively with kitchen and bar staff to ensure smooth service.
- Ensuring a positive and memorable dining experience for all guests.
- Handling guest inquiries and feedback with professionalism and a positive attitude.
Required Skills
- Excellent communication and interpersonal skills.
- Positive attitude and a strong work ethic.
- Ability to thrive in a fast-paced, high-energy environment.
- Eagerness to learn and grow within the hospitality sector.
- Reliability and punctuality are essential.
- A customer-focused mindset with a desire to create enjoyable experiences.
Preferred Qualifications
- Basic understanding of food safety and hygiene principles (full training provided).
- Previous experience in a customer-facing role (any industry, though not essential).
- Fluency in English (additional languages are a plus).
Perks & Benefits
- Competitive hourly wage plus service charge/tips.
- Comprehensive on-the-job training and ongoing development.
- Clear opportunities for career progression within a rapidly growing company.
- Delicious staff meals provided daily.
- Employee discounts across all Big Mamma Group venues.
- A vibrant, supportive, and fun team environment.
- Paid annual leave and public holidays.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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