About the Company
CVS Health is a leading pharmacy innovation company with a simple and clear purpose: helping people on their path to better health. We provide an integrated healthcare experience that is designed to be accessible and convenient, encompassing pharmacy services, clinics, and health plans. Join our team and contribute to a healthier community.
Job Description
We are seeking a dedicated and customer-focused Point-of-Sale Pharmacy Clerk to join our team in Newark, New Jersey. In this vital role, you will be the first point of contact for many of our customers, providing exceptional service at the pharmacy counter. You will be responsible for handling transactions, assisting with customer inquiries, maintaining a tidy front-end area, and supporting the pharmacy team in non-clinical tasks. This position requires a keen eye for detail, a friendly demeanor, and a commitment to accuracy and customer satisfaction in a fast-paced retail pharmacy environment.
Key Responsibilities
- Operate point-of-sale (POS) systems to process customer transactions accurately, including cash, credit, and debit payments.
- Provide excellent customer service, addressing inquiries, and directing customers to appropriate pharmacy staff when needed.
- Maintain a clean, organized, and inviting front-end sales area and counter space.
- Stock shelves and organize inventory of over-the-counter medications and general merchandise.
- Assist with receiving and verifying incoming merchandise.
- Answer phone calls and direct them to the appropriate department or individual.
- Ensure compliance with all company policies and procedures, as well as relevant state and federal regulations.
- Assist the pharmacy team with administrative tasks as required, always maintaining patient confidentiality.
- Handle customer returns and exchanges in accordance with company policy.
Required Skills
- High school diploma or GED equivalent.
- Proven experience in a customer service or retail environment.
- Basic mathematical skills and ability to handle cash transactions accurately.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong attention to detail and organizational skills.
- Ability to stand for extended periods and lift up to 25 pounds.
Preferred Qualifications
- Previous experience working in a pharmacy or healthcare setting.
- Familiarity with POS systems and inventory management.
- Bilingual proficiency (English and Spanish) a plus, given the diverse community.
Perks & Benefits
- Competitive hourly wages.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Employee discount program.
- Opportunities for career growth and professional development within CVS Health.
- Supportive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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